Changes in customer demand have led to a growth in ________.
Sustainable Travel and Tourism
Define short-haul and long-haul.
Short haul= flight less than 3 hours, long haul= flight more than six hours
What are visitor attractions?
A place or event that appeals to tourists; it could be a built, cultural, or historic attraction, or an event.
What is the definition of a purpose-built resort?
A destination that is planned and built especially for tourism, such as theme parks and all-inclusive resorts.
What does the acronym “MRT” stand for?
Mass rapid transit.
What is the difference between customer needs and customer wants?
Customer needs are defined as the basic human requirements of a customer (food, clothing, shelter, safety, sense of belonging, self-esteem). Customer wants are defined as customer preferences (type of hotel or type of restaurant).
Define the acronym ‘MICE’.
M- Meetings, I- Incentives, C-Conference, E-Exhibition
True or false: Vertical integration merges T&T businesses belonging to different industry components
TRUE.
What are different appeals to destinations of cultural tourists?
Local traditions, language, arts, and music.
Name three of the various types of road transport.
Car hires (rental), taxis, buses, coaches, minibuses (shuttle vans), motorcycles, scooters, bicycles, and e-scooters.
What is the textbook definition of eco-lodges?
Small-scale forms of communication that are environmentally sustainable, often found in rural destinations.
Define unpackaged tourism.
Tourism where different elements of a trip, such as travel and accommodation, are booked separately and provided by different providers.
What is an example of an inbound tour operator?
Package tours in the destination country.
What does the acronym “PRMs” stand for?
A person with reduced mobility.
What is the meaning of “sustainable travel?”
Travel by means of sustainable forms of transport which enable tourists to move around a place without causing damage to the environment or to people’s ways of life in the future.
What is an example of a cultural attraction?
Other examples include museums, art galleries, theatres, historic sites, ruins, and buildings of special architectural interest.
List 3 special interests of a tourist.
Cooking, painting, ecotourism, photography, adventure, culture, sports, wilderness.
What are the four types of transport and provider organizations?
Air transport, water transport, rail transport, and road transport.
What are the 5 different elements of destination appeal?
Accessibility, built and natural attractions, sustainable practices and provisions, weather and climate, and historical and cultural attractions.
True or false: Increased demand for sustainable transport has increased tourist rail travel.
Provide 3 reasons as to why someone may travel for leisure.
Nature and adventure, sports, special interest, health, culture, or sightseeing.
List the four kinds of packaged holidays.
Dynamic packages, mass market, all-inclusive, special interest.
List one example of T&T businesses increasing their sustainability awareness?
Restaurants increasingly provide locally sourced food options, re-use plastic food packaging in the kitchen, and use recycled paper napkins and tablecloths.
What factors do tourists consider when choosing a destination?
Cost and affordability, availability, and restrictions such as border control.
What is the meaning of the word “trend” in the travel and tourism industry?
A way in which patterns of travel have developed over time.