Vocabulary
Reception and care of guests
Hospitality
French for mansion or city dwelling of a rich person
Hotel
What are Tourists?
Anyone traveling from away from home for reasons other than work
Working as a barista would fall under which industry?
Food and beverage
Texas
Austin
The business or industry of providing information, accommodations, transportation, and other services to tourists.
Tourism
Founder of McDonald’s, most successful fast-food restaurant in America
Ray Kroc
What is a common goal among all sectors of the hospitality industry?
Great customer service
Hilton Hotels, Motel 6, and Marriott are all different types of what segment in the hospitality industry?
Lodging
California
Sacramento
Entry level
First high-rise structure in New York City
Adelphi Hotel
What is the major function of the tourism industry?
To encourage people to travel.
What are the 4 main categories of the hospitality & tourism industry?
Restaurants and Food/Beverage Services
Travel and Tourism
Recreation, Amusements, and Attractions
Lodging
Mississippi
Jackson
Struggle to maintain public order; conflict in an area
Public unrest
Mother of California-style food and a great mentor for women interested in becoming chefs
Alice Waters
What types of skills are required for the Tourism Industry?
Ticketing, reservations, sales, marketing, customer service, accounting and strategic planning
Providing customers with ways to entertain themselves is part of which segment in the hospitality industry?
ex: Going to Colorado to partake in an annual ski trip
Recreation
Boise
Assigning responsibilities to different individuals to divide the workload
Delegating
Dating back as early as 500 BC, had an enclosed courtyard for camels and rooms for travelers to spend the night
Caravansary
Who and what types of jobs/occupations or establishments are a part of the tourism industry?
Travel agencies, tour operators, cruise companies, and convention planners
What segment of the hospitality industry would a cruise ship be in?
Travel
Vermont
Montpelier