Traveldesk
What do you use Traveldesk for?
Manage trips, emulates what you find on the provider's tools
What status will you use to submit public replies?
Open
When booking a hotel, the will charge the customer based on the ____ they stay
Nights
What tool will you use to handle a booking booked by an agent through Travelfusion
Travelfusion IBE Manual
What is your trainer's favorite pokemon?
Mudkip
You swipe the traveler's name in case of name corrections
True
What status will you use to submit internal notes?
Pending or solved
Travelperk will NOT cover for this service
Security deposit
NDC used to assist British Aiways and Iberia
CBT
What's the name of El Salvador's typical food?
Pupusa
The records of the charges on a service
Sales lines
Apply the macro OOO and submit as pending
A legal document we send to hotels to preform payments
Prepayment email
NDC used to book Resident Discounts
TAP
What is considered the largest empire in history?
The Mongol Empire
If the extra is not 100% guaranteed but has a price, what would you do?
Add a user comment only
It's the end of your shift but you are missing to quote one service on the trip, what would you do?
Usually, how much will hotels charge the customers as penalty for cancellations?
1 night plus taxes and fees
Provider who is known to offer seats through the TK App
Gordian
What is the oldest religion in the world?
Hinduism
The same as the original price, Travelperk will cover the difference
You need to escalate to a different skill tier (GDS) What would you do?
Aplpy the macro Escalation|Urgent or Escalation|non-urgent
Mention 3 providers offered automatically on the TK App
Hotelbeds
Bcom
Expedia
The flight is provided by Travelfusion and opperated by American Airlines, what tool will be used to assist the customer?
Farelogix
What's your trainer's favorite horro movie?
Hereditary