Habits for Success
This habit means arriving to class on time and prepared each day.
What is punctuality?
At TRC, this group includes instructors, staff, and fellow students.
Who are customers?
This means treating others with courtesy, even when you disagree.
What is respect?
This skill helps people work together toward a shared goal.
What is teamwork?
This tool helps organize tasks and deadlines.
What is a schedule or planner?
This habit means completing assignments and responsibilities without being reminded.
What is responsibility?
This action shows good customer service when someone asks for help.
What is listening and responding politely?
“Give an example of showing good customer service to another student.”
Using polite language, appropriate tone, and good manners shows this.
What is professional communication?
This skill involves expressing your thoughts clearly while respecting others.
What is communication?
Breaking a large assignment into smaller steps helps with this skill.
What is time management?
This habit means continuing to try even when work becomes difficult.
What is perseverance?
Treating classmates with patience and kindness demonstrates this principle.
What is respectful service?
Gossip, insults, and rude comments create this type of workplace environment.
What is a negative or toxic environment?
When disagreements happen, using calm discussion to find a solution is called this.
What is conflict resolution?
This document summarizes your skills, education, and experience.
What is a resume?
This habit involves setting goals and taking steps to improve your work and behavior.
What is self-improvement?
This skill helps you understand someone else’s needs or concerns.
What is active listening?
If a conflict happens, this is the best first step.
What is calm communication or discussing the issue respectfully?
Understanding how someone else might feel in a situation shows this quality.
What is empathy?
Arriving early, dressing appropriately, and preparing answers helps you succeed in this.
What is a job interview?
This habit helps students stay focused and avoid distractions like phones or side conversations.
What is self-discipline?
In the workplace, customers may include coworkers, supervisors, and this group.
Who are clients or the public?
Respecting personal boundaries and differences shows this workplace value.
What is professionalism?
Accepting feedback and using it to improve demonstrates this professional trait.
What is openness to feedback?
Setting goals for education, training, and employment is part of this planning process.
What is career planning?