Real Workplace Situations
Your instructor is explaining directions but several students are talking. The professional thing to do is this.
What is stop talking and listen to instructions?
Checking your phone while someone is giving instructions shows this poor habit.
What is lack of professionalism?
Working together to complete a task is called this.
What is teamwork?
Treating others politely even when frustrated shows this value.
What is respect?
Showing up on time and prepared shows this professional trait.
What is dependability?
You arrive late to work or class. The best professional response is to do this.
What is acknowledge it and apologize?
This skill helps workers stay focused on tasks instead of distractions.
What is self-discipline?
One team member does all the work while others do nothing. This problem is called this.
What is lack of participation?
Interrupting, eye rolling, or sarcasm can create this type of workplace environment.
What is a negative work environment?
Dressing appropriately and being polite are part of this workplace expectation.
What is professionalism?
You make a mistake on a task that affects your team. The best action is this.
What is take responsibility and fix the mistake?
A student constantly checks messages during group work. This can negatively affect this.
What is team productivity?
If teammates disagree about how to complete a task, they should do this.
What is communicate and find a solution together?
Using calm language to resolve disagreements is called this.
What is conflict resolution?
Employers value workers who complete tasks without constant reminders.
What is initiative?
A coworker asks you for help but you’re busy finishing something important.
What is politely acknowledge them and offer help when finished?
In many workplaces, phone use is limited because it impacts this.
What is safety and productivity?
Encouraging others and helping when needed improves this team quality.
What is team morale?
Understanding how someone else might feel during a conflict demonstrates this skill.
What is empathy?
Preparing answers and researching the company helps you succeed in this situation.
What is a job interview?
Your supervisor gives feedback you disagree with. The professional response is this.
What is listen respectfully and respond professionally?
Choosing to silence or put away your phone during work shows this professional behavior.
What is respect for the workplace?
Respecting different ideas and working toward a shared goal demonstrates this professional skill.
What is collaboration?
Remaining professional even when stressed shows strong control of this.
What is emotional intelligence?
Setting goals and planning steps toward employment is part of this process.
What is career planning?