Schedule
What is a ROCK?
What is a procedure over $500?
DiSC acronym
What is the goal of the 7 step consult?
Close an Invisalign Case! Help every patient correct their malocclusion.
Who are patient transfers intended for?
Who is the patient?
What is a SAND?
What is any procedure between $1-$499?
PCSB acronym
What is Problem, Consequence, Solution, Benefit?
What is the purpose of the 13 Dots?
Efficient patient flow, a 'world-class' experience for all of our new patients
What is the THRIVE goal for recare effectiveness?
90%
What is SNOW?
What is any open provider time on the schedule?
What is a deal breaker for an D personality?
Too much 'fluff' or explanation, takes too much of their time
How often are THRIVE meetings completed?
Describe a 'Perfect Day' schedule.
What is scheduling blocks/DPS blocks?
What is the diamond standard?
Treat people how THEY want to be treated.
How many weeks, on average, does it take to complete Core Essentials?
6-8 Weeks
At what tenure do team members receive a 3rd week of PTO?
The person responsible for the schedule.
What personality type makes 60%-65% of the population?
S: Steady
What does SOG acronym stand for?
Same Office Growth
What is the THRIVE goal for people spend?
22.5%