Online
Policies and Procedures
Divisions
Licensing Requirements
Quality Assurance
100

License holders who expired for this number of years does not contain information on the license holder search.

What is 4 years?

100

Failure to follow proper call-in procedures is considered this.

What is a No Call/No Show?

100

These divisions are not shared by TREC and TALCB

What are Enforcement, Education & Examination, and Licensing?"

100

The minimum amount of experience required on the Supplement A form.

What are 360 points?

100

The standard in the email definitions documents that addresses line spacing.

What is 4.5?

200

Regarding our online relationship management tool, this license type submits a request.

What is a Sales Agent?

200

This extension is used to transfer someone who calls and has a question about becoming an education provider. 

What is 63120?

200

The division to which general inquiries from brokers regarding advertising or rules should be directed.

What is Enforcement?"

200

***Daily Double***

The levels of criminal offenses that Fitness Determination applicants must disclose.

What are misdemeanors and felonies?"

200

The number of points deducted for providing inaccurate information.

What are 7 points?

300

A list of approved Appraiser Continuing Education providers can be found online under this tab on the TALCB website.

What is Education?

300

***Daily Double***

A doctor’s note may be required for an employee who has been absent for more than this many days.

What is 3 days?

300

This division includes the TREC Executive Director/ TALCB Commissioner, General Counsel to TREC, General Counsel to TALCB, Human Resources, as well as government and public affairs personnel.

What is Executive Division?

300

This portion of the inspector exam can be taken first.

What is National?

300

The topic addressed in Standard 7.1 of the phone definitions document.

What is summarizing the call?

400

This is the fee to remove an appraiser from a panel.

What is $5.15?

400

The frequency at which employee performance evaluations should be provided after the 6-month Probationary period. 

What is Annually?

400

***DAILY DOUBLE***

Team members of this division support the agency’s mission to protect consumers of real estate services in Texas by ensuring content for qualifying and continuing education courses is both accurate and relevant and that courses satisfy requirements for design and delivery methodologies.

What is Education and Examination Division?

400

The date after which the inspector recovery fund fee is no longer required for applicants.

What is 9/1/2023?

400

According to our definition documents, this involves trying to see a situation from a customer's eyes.

What is Empathy?

500

This website was created by TREC specifically dedicated to Home Owner Association management certificates

500

The number of points required to redeem a 1-hour Friday Fun Pass

What are 400 points?

500

This division is the agency’s centralized customer service division. Division team members receive and respond to general communications from Texas consumers, license holders, and applicants, including all telephone, e-mail, and in-person inquiries.

What is Customer Relations Division?

500

Appraisers are able to apply for a license by reciprocity, however this appraiser license type cannot.

What is Trainee?

500

CRD uses this as a tool that assures a customer that we are listening and understood their reason for calling.

What is Acknowledging the Inquiry?