What is the transaction limitation related to savings accounts?
a limit of 6 preauthorized transactions monthly
100
What is the minimum balance requirement on our iMoney Market Plus account?
$10,000
100
What is the minimum balance to open a special CD at WSB?
$5,000
100
What is the POS purchase limit for my CheckCard associated with my checking?
$5,000 daily
200
What are some perks of having a Relationship Checking account over a Free Checking account?
Earns interest, free money orders, free official checks
200
Do any of our savings accounts get you free money orders and official checks?
no
200
What is the minimum balance requirement on our Smart Money Market?
$2,500
200
Can we open a CD as a WUTMA account?
Sure can!
200
What is the benefit of having overdraft protection?
It covers your primary account in case you go negative! You get a $10 fee for the transfer instead of a $30 overdraft fee per item.
300
How can I avoid minimum balances in the Relationship and Loyalty Checking accounts?
Have consolidated balances: Relationship is $5,000 and Loyalty is $50,000
300
What are the minimum balance requirements on our savings accounts?
Savings = $100 and Super Savings = $5,000
300
How many checks can a person write off of this account type per month?
6 (same as the savings transaction limitations)
300
What product/s could you offer a customer that has 15 CDs with us only?
Checking account (and special), Money Market (and special), WIS
300
What do I need to get signed up for CIB?
Account number, last 4 digits of your SSN, and the last statement balance on your account (as well as basic personal info)
400
How much do I have to open a checking account with?
$100
400
Do our savings accounts require that you have a companion checking account?
no
400
Why would a person have a Money Market?
Keep funds separate from checking, earns more interest than savings but isn't locked away like a CD, check writing capabilities, and can cover a checking under overdraft protection
400
A customer complains about rates on their CDs....what do you say?
We have a financial planner that can offer you higher rates on different products. Why don't I have him give you a call, and you two can discuss if this is the right route for you.
400
At what age can we order a person a CheckCard, and under what conditions?
14years or older (if under 18, they need to have an adult on the account)
500
Explain the Smart Checking account to me
It is the companion account to our Smart Money Market. It has no minimum balance and as long as you have at least 6 transactions on the account monthly, there is not monthly fee. You will receive free money orders and free official checks.
500
At what age can a person own their own savings account? (solely owned)
14 years old
500
Can our Super Smart Money Market account be opened with funds coming from their current Savings account with us?
nope
500
Can I withdrawal my interest earned so far in my CD without a penalty?
Yes!
500
Are the CheckCard limits (pos or cash withdrawal) different when you have a Free Checking vs a Loyalty Checking account?