My pet is
Exotics
What's it look like?
Ingestions
What can I say?
100

Hi, my name is Shrek. Donkey and I went out for street tacos last night.I'm fine, but for the last few hours he's been stuck in the bathroom throwing up. Our regular Fairy Godmother can see him this afternoon. But should we come in right now?

Stable- If they can see their fairy godmother this afternoon, they can wait until then. 

Always give monitoring instructions for signs of condition worsening. 

100

Do we see Exotic pets?

Can we fix them?


Yes. BUT we do NOT have an Exotics vet here.

Most of the time NO. But we can try and STABILIZE until they can get to an Exotics Vet. 

100

2 yr old MN Feline:

-Been yowling a lot

-Licking "himself" constantly

- Seems to be constipated

- Hasn't thrown up 

Possibly Urinary blockage

Urgent/STAT - Seek immediate Medical Care

100

 My Yellow Lab ate some chocolate.

Check the chocolate chart!

What kind of chocolate?

How long ago?

How much does your dog weigh?

How are they acting now?

100

My pet has been having diarrhea for the last day. He is still eating and drinking. But taking a LOT of bathroom breaks. I can get into my regular vet tomorrow. But do i need to come in now for an emergency exam?

- If you can get in to your rDVM within the next 24 hours we recommend that.

- If the diarrhea becomes strictly blood or gelatinous we recommend coming in sooner

- If your pets gums become pale, or your pet seems to be getting worse in any way, we recommend seeking medical care immediately. 

200

*RWAGGRRRRR* (Clears throat) Sorry. Hi there, My name is Chewy and my Porg was just attacked by a raccoon! He seems to be mostly okay. But i'm not sure since he's hiding under the ship. 

Urgent/STAT - Animal attack

- Shock

-Painful

-Infection?



200

My hamster hasn't moved in 2 days!

STAT- Please seek medical attention with a Exotics Vet OR come see us. 

200

My dog is acting weird:

Wobbly/Drunken walking

Dribbling urine

Vomiting

Still able to get up and knows who i am. 

Possible Marijuana Ingestion

Urgent/STAT : Seek Medical Care

Have them call Poison Control

200

Chicken Bones eaten by a 4 year old beagle.

How many?

What kind of spices?

How long ago?

Did the beagle chew or just swallow?


200

Whats the difference between Exam Only & Immediate Care.

Exam Only: A doctor will examine your pet and come discuss with you any treatments BEFORE they perform them. Must get approval from owners to do anything.

Immediate Care: Clients approve the doctor to use up to $800.00 of their money to STABILIZE the pet if needed. BEFORE the doctor comes to talk to them about treatments.

300

Howdy Partner, my name is Woody and my pet Bullseye and I were out on the coast all day. I'm really worried about him. He's been walking around wobbly and falling over. Do you know what this is? What can i do?

STAT- Possible toxin ingestion

- You do NOT know what it is but it sounds concerning

- They can come in get their pet examined

300

My rat seems to be breathing weird. 

STAT- Respiratory Distress is ALWAYS a STAT


- If they can get to an exotics vet STAT great. If not, come see us.

300

My dog hasn't eaten in 2 days and seems very lethargic:

Gums are pale

Animals mentation seems dull.

Possible Hemo-Abdomen

Possible - Bloat

Possible- Sepsis

STAT-  Seek Immediate Medical care

300

I think my dog ate the bread dough i had on the counter.

What kind of bread?

How long ago?

How much dough? (1 bread loaf,12 rolls, 20 doughnuts?)

How is the dog acting now?

300

What are the guidelines to use VAF?

-Must be denied for Care Credit

-Only $750/ year / household

- Diagnostics, Surgeries,& Medications are not covered.

400

Hello, my name's Hagrid. My beau'iful Buckbeak has stopped eating fer the last two days... Won' even touch his favorite ferrets. He doesn' seem ter want ter do much neither. Don' mean ter be a bother, but can we come in ter see yer Healers?

Of course! Urgent/STAT- No appointment necessary. Triage will be done on arrival

- Possible FB

- Possible Hemoabdomen

-Possible organ failure 

400

My Parrot is screaming! Doesn't seem to have anything wrong with it other than he won't stop screaming. I don't know why! Whats the first thing i can try? What if that doesn't work?

Shower tip

Seek Avian vet OR come see us within the next 24 hours. 

400

My dog is making a weird noise a few times a day:

It looks like choking?

They seem to be breathing fine.

It happens when he gets excited.

Reverse Sneezing

Stable- Does NOT need to be seen.

400

Canine who ate marijuana.

What kind of marijuana?

When was it ingested?

How much ?

How is pets mentation?

400

We need to come in and euthanize our pet. Whats the process and how much does it cost?

- Cost done by weight and decision on aftercare

- Euthanasia can be Owner Present

- 3 different kinds of Aftercare

- Steps from entering lobby to leaving

 

500

Good. Listen and head my words. I Jafar, have extreme concerns for my pet Iago. I demand to talk to a doctor at once.

If you are that concerned you should come in.

-Still demanding to talk to a doctor. -> Tech call - Explain they will talk to a nurse.

500

Do you see Savannah cats?

Do they have papers proving legality? 

Yes- Yes we do but the cat MUST come in fully contained in carrier.

No- State laws mandate we can NOT see illegal animals.

500

My cat is dragging a hind limb and is screaming.

- Panting

-Foot is cold and hard to the touch


Possible Saddle Thrombus

STAT: Seek Immediate Medical care

500

My dog just threw up something neon green and kinda chalky?

Ask if there is any Rat/ant/gopher bait on premise?

Is it still in tact?

How is the pet acting?

How long ago did they vomit it up?

How many times have they vomited?



500

My pet is here for itchy ears...Why do I need to pick CPR directives? What's the difference between ALS & BLS?

- We are an emergency Hospital - EVERY patient has them on file

- BLS - Basic CPR that most people think of

- ALS - When Basic CPR doesn't work, we surgically open the chest and manually massage the heart.

- You may change your mind at any time