MYTH: Less than 1% of those who take opioids for pain become addicted.
People who take pain medication (Opiods) generally become addicted.
100
Three reasons families or caregivers may not recognize or believe elders' reports of pain
-Fear of addiction
-Culture
-Fear of side effects
-Don't want loved one to be targeted or labeled
-Knowledge deficit
100
Leadership By Example
What is LBE (Trilogy Style!)?
100
Assisted with less than a 5 minute wait, refreshments offered, discovery needs prior to a tour, tour gift is provided.
What is welcoming new customers?
100
The most important person in our organization
Who is our customer?
200
MYTH: Many elders tend to not report their pain because they think it is a natural part of growing older.
Elders tend to report more pain as they age.
200
-Personal biases
-Inadequate pain assessment skills
-Lack of knowledge
-Lack of time
-Fear of patient addiction
Three barriers to good pain mangement by health care providers.
200
Lifting People Up, Humble Spirit, Sense of Humor and Being Someone Others Want to Follow.
What are Trilogy Leadership Traits (what is leadership)?
200
Obtain key points about resident which allows staff to know them as a person.
Display key points in an easy to read format near the resident's door.
Kaleidoscope care and providing services that match cognitive level of resident.
Anticipating the needs of our residents.
What are points in the Resident First Program?
200
Speak well of your Health Campus
Respond quickly and cheerfully to all customers
Anticipate residents needs
Exceed expectations
What is an attitude of excellence?
300
MYTH: Opioids are the first line of defense we have to combat severe pain.
Opioids have no maximum daily dose. This allows use to adjust dose to effective level, no matter how severe.
Opioids should not be considered when treating elders with severe pain.
300
What is around us doesn't determine what we see: what is within us does.
What is the Lens Principle?
300
Clearly defining what needs to be done and why
What are clear expectations?
300
Community Events
Senior Executive Club
Advisory Board
Contribute to Community Charities
Holiday Fundraisers
What is Community Outreach?
300
Employee Recruitment, Retention, and Recognition
What is ER3?
400
FACT: Once side effect of unrelieved pain is a compromised immune system.
Effective pain control improves the ability to fight disease.
400
Committing yourself to daily encouragement and initiating the positive in a negative environment.
What is the elevator principle?
400
Will make gut decisions and move away from conflict. Fears losing social approval and relationships are what we treasure. People oriented, friendly, sensitive and emotionally aware.
What is Interactive and Influencing DiSC Profile?
400
Resident first meeting is held at convenient times for families
Prompt notification is made in the event of any significant event or change in resident condition
Family night offered monthly providing good food, fun and entertainment
What is family care?
400
Meet with antagonists together
Ask each participant to describe specific actions they'd like to see the other party take
All participants discuss and commit
Except the individuals to resolve proactively
Assure both parties that you have faith in their ability to resolve their differences
What are steps to resolving conflict?
500
FACT: A bowel program must always be initiated with opioid use.
Constipation is a manageable side effect of opioid use.
500
Divergent
Reasoning
Reflection
Creativity
Clarification
Basic Support
What are Components of Critical Thinking?
500
Use information and facts to support ideas.
Use precise explanations
Use current data
Be patient, persistent and diplomatic
What is communicating with a "C" Style?
500
Menu selections with cafe alternatives
"Taste of the Town"
In-Room Dining Experience
Campus specific menus with local favorites
Open Breakfast
What is Trilogy Dining Experience?
500
My pleasure!
I will be happy to!
I will find out for you.
Here is what we can do.