Office Etiquette
Is wiping down surfaces only an end of a day duty?
No, surfaces should be getting wiped down throughout the day and for sure at the end of the day.
What year did TRIO SSS start?
1968
You should always start off your meetings with your students by asking what?
you should always make it a point to ask how they're doing before getting started.
When should the office have coverage at the front desk?
At all times
TRIO SSS serves what kind of student population?
First generation students, Students with disability, and students with low-income backgrounds
If a student asks you to help them change their class schedule without consulting their advisor first, what would you tell them?
EX: I believe you should consult with your advisor first and see if that's what's best for your academic journey.
When answering the office phone at the front desk you should always say what?
"TRIO student support services *name* speaking how may I help you? "
What is TRIO SSS purpose?
Increase persistence, retention and graduation rate for 1st generation, low-income and disabled students
How often should your mentees be meeting with you monthly?
twice a month
Should you be signing in students that are not TRIO SSS students?
Yes
Is TRIO SSS part of EOP?
Yes
What kind of services can a peer mentor provide?
Guidance, general information, and mentoring