Payment Schedule
True or False : We have automatic payments.
What is False.
What does CFAR stand for?
What is Cancel for Any Reason.
This portion of the trip cost is typically non-refundable.
What is the Deposit?
True or False "We can just pay whenever we want as long as it’s paid before departure.”
What is False - The payment schedule is mandatory and aligns with our vendor payment timings
Can travelers on the waitlist make payments?
Are payment schedules optional?
What is - No, payment schedules are mandatory. (we can work with those who need other option)
This allows others to contribute money toward a traveler’s balance.
What is GiftLink?
Refunds are usually returned to this.
What is the original form of payment?
"We’re not going on the trip anymore, but can we still get a our deposit refunded?"
What is it No, the deposit is non-refunable.
When are final invoices typically released?
What is - About 30 days before departure
This happens when a payment is missed without communication to our Trip Accounts team.
What is accounts become delinquent and risks removal.
CFAR insurance must be purchased within this many days after a deposit.
What is 14 days?
Refunds generally take this many business days to appear.
What is 2-14 Business Days?
"I made a payment, so why do I still have a balance?”
What is because final trip cost is not finalized until about 30 days before departure.
These are some of the biggest factors that determines the cost of a trip.
How to make an In-active traveler active again.
What is - by making the required payment amount needed.
How Schools/Boosters submit fundraising into travelers accounts.
What is The Client Portal, via Group pay option.
This insurance option may help protect travelers who cancel for qualifying reasons after the last day to cancel.
What is CFAR insurance?
"I missed the payment deadline — can I just catch up at the end?"
What is no — payments are due on schedule to meet vendor deadlines?
What is E-check or Mailed Check.
This is the result of not paying the final invoice on time.
What is removal from trip and or payer is sent to the collections process.
To ensure all school funds are applied into travelers account before final invoice are sent out.
What is Fundraising Deadline.
The last day a traveler can cancel and still be eligible for standard refund processing is this many days before departure. (Minus any Non-refunables)
What is 60 days before departure.
"Why was i sent to collections? I paid all the installment amounts. "
What is - there is still one more payment due as the final trip cost does not get finalized until the final invoices are sent out.
Final invoices are typically released this many days before departure.
What is approximately 30 days?