Cars
"Hi, I would like to add a car seat to my booking. Can you help me with that?"
What area of the PNR would you go to add this information?
Car Extras
I have booked a nonrefundable hotel but Im no longer able to make it.
Can you request a refund?
NO!, Policy is policy.
Hey, this weekend is my anniversary. Can you let the hotel know?
Where would you add this information?
Supplemental information.
What search option in Sabre will you use the most when booking a car?
Airport Search
What option in Sabre will you use most when booking a hotel?
Hotel search
Hi, I need to add my corporate discount to my hotel.
Where would you go to add this information in Sabre?
Advanced Qualifiers
After what time will you be charged for another full day with a car booking?
5:00 PM
If you cant change an Expedia hotel booking in TravelXen, what is your next step?
Expedia Voyager
I would like to add my personal credit card to my account if its not available.
Where would you look in TravelXen to find this information?
Payment Methods
What's the code for an intermediate car, automatic, with air conditioning?
ICAR
Traveler is checked in and wants to extend their stay.
What is the best process for this action?
Make a new booking with the additional days at the same room rate and inform the hotel staff.
I'm checked in my hotel but I don't like the view. I would like to switch hotels.
Can we modify this booking?
No! Traveler is already checked in!
Hey my car is currently booked for pickup at ATL but I'm still a ways off. I would like to change pickup to SAV.
Can you assist?
No, we can not change pickup location.
If you're in TravelXen and want to find the booking provider, under what tab would you look?
Booking Details
If you're looking at a hotel reservation for change and cancellation policies, where would you find it in TravelXen?
Change/Cancel tab