Movies
In what movie francise did characters have to defeat the likes of Ultron and Thanos?
What is The Avengers.
Stars classic characters Daphne and Shaggy.
What is Scooby Doo?
What folder does your ticket go into once you are done with it?
What is, my completed folder.
Who do we cc on reserve schedule requests?
What is the general manager and 187 operations?
Who do we always cc on outgoing communications to centers when on regular calls/chats?
What is 187 operations.
In this film, a young lady travels down a hole that leads to a fantastic world where animals and plants can talk and show emotion. Interestingly, an odd Bunny rabbit is seen as a popular character.
What is Alice in Wonderland?
Wakko, Yakko, and Dot.
What is the Animaniacs?
Who do we vtext and page a ticket for as soon as we have checked there are no errors?
What is the technician/plumber.
For center last operating hour tickets, when do we page them?
What is when the center is closed?
Where should we always dial out from when calling outgoing.
What is Telax.
What live action movie musical recently featured an African American girl in a role that was traditionally played by a European American?
What is Annie.
The last name of the Looney Toon's character, Speedy.
What is Gonzales?
What are the two most important things to check for an on call ticket first?
What is the css postal code portal and the center's hours of operation.
How many escalation calls does a general manager receive and how many voicemails should we leave?
What is 2 and 1?
When should we reset our dispatch status?
What is every hour.
In what movie do they say, we don't talk about Bruno?
What is Encanto.
3 lab created girls with super powers. Red, Blue, and Green.
What is The Powerpuff Girls?
What are the letters we can put on the line in the dispatch board to change the technician assigned and to update the problem code?
What is U and R.
When an advantage member calls in for service on the equipment that is not contained under their membership, what should be the last letter of the problem code?
What is an A?
Who is the first person we will escalate to in the event we cannot gain a response from a technician?
What is the OCM.
In this series of movies, a young boy with a special destiny and scar, defies evil at every turn.
What is Harry Potter?
This show has characters with the names, Chi Chi, Bulma, and Krillin.
What is Dragonball Z?
What does a G stand for on the dispatch board and do we consider this as confirmation of receipt.
What is the device has acknowledged only and, no.
How long is considered dead air while in a chat?
What instances will we not create a B ticket?
What is commercial, plumbing, and new installs. (Bonus Agway/Suburban/Manchester Group)