Policies
Processes
General Knowledge
General Knowledge
100

This should be done every Tuesday morning 

What are omni cases?


100
Click path ---> Money transfer > Instruction maintenance 

What is standing phone instructions?

100

This account gives you tax deferred growth

What is a traditional IRA?

100

a nonprofit organization created by Congress to help you recover your securities and cash if your brokerage firm fails

What is SIPC?

200
You can only talk freely if this is done first

What is authentication?

200

This is the preferred way for clients to complete onboarding documents

What is digital account opening?

200

this was extended and can help in adding value during client conversations 

What is the PA Cash offer?


200

using the losses from the sale of one investment to offset gains made from the sale of another investment, lowering the federal tax owed that year

What is tax loss harvesting? 

300

This must be disclosed on the advice and guidance if client is moving over 401k

What is the 401K disclosure?


300

This fee is $75 

What is the account termination fee ?

300

an investment program funded by shareholders that trades in diversified holdings and is professionally managed

What is a mutual fund?

300

a value add that can be established on Chase.com but is preferably added during onboarding 

What are beneficiaries? 

400

This must be said on each client interaction, phone or zoom

What is recorded line ?
400

The client must be present on the phone for this transaction - cannot be done online @ Chase.com

What is a money transfer out?

400

this is a valuable tool in your everyday work

What is Tims One Note ?

400

This account provides tax free growth

What is a Roth IRA ? 

500

You are unable to list your JPMorgan email in the following place:

What is social media?

500

The client has this timeframe to fund the account before it terminates off of the managed platform 

What is 180 days ? 

500

a basket of investments that trade as a group on an exchange, similar to a stock

What is an ETF?

500

After you turn 65, you can use these funds for anything you want, but you'll need to pay ordinary income tax on the funds

What is an HSA?