COMMON ISSUES
TROUBLESHOOTING STEPS
ONLINE RESOURCES
COMMUNICATION SKILLS
PERSONAL EXPERIENCES
100

 This issue occurs when a computer won't turn on at all.

WHAT IS NO POWER?

100

 The first step in troubleshooting a computer problem.

WHAT IS IDENTIFYING THE PROBLEM?

100

This website is known for its vast community support for technical issues.

WHAT IS REDDIT?

100

This is important when explaining a technical issue to someone else.

WHAT IS CLARITY?

100

This is a common strategy that involves trial and error.

WHAT IS EXPERIMENTATION?

200

This problem often results in a blue screen with an error message.

WHAT IS A SYSTEM CRASH?

200

This step involves checking connections and power sources.

WHAT IS CHECKING HARDWARE?

200

This platform allows users to ask questions and receive answers from experts.

WHAT IS STACK OVERFLOW?

200

This skill helps in understanding the problem from the user's perspective.

WHAT IS ACTIVE LISTENING?

200

 This is important to reflect on after resolving an issue.

WHAT IS EVALUATING THE PROCESS?

300

This issue can cause slow performance and is often due to too many applications running.

WHAT IS HIGH CPU USAGE?

300

This step may involve restarting the computer.

WHAT IS REBOOTING?

300

This website provides official documentation and troubleshooting guides for Microsoft products.

WHAT IS MICROSOFT SUPPORT?

300

This is a good practice when describing symptoms of a problem.

WHAT IS BEING SPECIFIC?

300

This can help in remembering what worked or didn't in past troubleshooting.

WHAT IS KEEPING A LOG?

400

This occurs when the computer cannot connect to the internet.

WHAT IS A NETWORK CONNECTIVITY ISSUE?

400

This step involves looking for solutions online or in manuals.

WHAT IS RESEARCHING SOLUTIONS?

400

This resource is often used for finding drivers and software updates.

WHAT IS THE MANUFACTURER'S WEBSITE?

400

This type of communication is essential when asking for help.

WHAT IS ASKING QUESTIONS?

400

This is a common mistake made during troubleshooting.

WHAT IS RUSHING TO CONCLUSIONS?

500

This problem can be caused by a failing hard drive or corrupted files.

WHAT IS DATA LOSS?

500

This step is crucial for ensuring the problem is resolved.

WHAT IS TESTING THE SOLUTION?

500

This online tool can help diagnose and fix common computer issues.

WHAT IS AN ONLINE TROUBLESHOOTING TOOL?

500

 This is a method of summarizing the issue to ensure understanding.

WHAT IS PARAPHRASING?

500

This is a valuable lesson learned from a difficult troubleshooting experience.

WHAT IS LEARNING FROM MISTAKES?