Dashcams
what should the event queue size be set to?
10,000
explain how the mini tracker reports 'ion' event
physical movement
Name a tracker that can only be used in light duty vehicles
2469
geo obd
what website do we use to verify the firmware, scripts and parameters?
XDM
what connection do tool tags work off of?
bluetooth
what two things does a DC need to transfer recordings to the CP?
-cell signal
-power
Name the two ways a Topfly can be powered
-solar
-usb-C
what features do we lose when we enable VI?
true odo, fuel readings, check engine lights
name two status a SIM might be found in when checking Kore
-stock
-test
-ready
-active
-suspended
-suspended with charge
-deactivated
-pending scrap
-scrapped
What two pieces of equipment do you need to enable PTO?
extra wire and an automotive relay
When a Xirgocam is in Guard mode, what is the exact number of hours the camera will stay in guard mode after the vehicle is turned off?
72
what time of day does the daily report in at?
1pm CST
what are the available adapters for the 88-002-JBUS?
9-pin
obd
rp-1226
how many days can you search up at one time in the DML?
30
which device has a plastic tab that needs removed prior to use?
driver ID fobs
List three reasons a DC may not be able to live stream
-multiple people trying to watch
-no connection
-firewall
-system time
how should a towed trailer be wired?
red and white will be attached
list two questions you would ask a customer during ts'ing for a low battery icon
-when was the vehicle last driven?
-how do you have it installed?
-has there been any work done on the vehicle recently?
name the two ways you can access the DCT
-lsp
-right rail tracker info card
how often is the scan when a customer only has driver ID fobs?
20 seconds
If during troubleshooting we need to check that the customer has their SD cards seated properly, what is the first step?
deenergize the device
what is a configuration vs a profile?
“configuration” refers to programming on the device and the word “profile” refers to the way the customer portal filters the messages coming from the device
explain in detail what network prioritization means
the decision to allow cell phones, tablets, etc to receive cell signal over things like tracking devices. Leads to s&f'ing
what numbers should Hdop and Pdop be closest to to ensure a strong connection?
1 and 10
is the PTO wire a positive or negative trigger?
negative