Internet Issues
Peripheral Problems
Software Struggles
Hardware Hardships
100

Ensuring that this setting is turned on should be the first thing one checks if their mobile device (laptop, tablet, smartphone, etc.) isn't connecting to the internet.

What is Wi-Fi?

100

Your wireless mouse was just working fine but has suddenly stopped registering all inputs. What is the first thing you should check to fix this issue?

What is/are the battery/batteries?

100

Viruses, worms, spyware, ransomware, and botnets are all types of software in this broad category of ill-willed programs.

What is malware?

100

Adding more sticks of this important computing resource to your desktop's motherboard could drastically improve your computer's performance.

What is RAM (Random Access Memory)?

200

In order to connect to a wireless network, a user must ensure they are selecting the network with the correct ________, the network property used to distinguish different Wi-Fi networks from each other when more than one network is available.

What is SSID/Service Set Identifier?

200

This wireless protocol is frequently used to connect mice, keyboards, and headphones to other devices.

What is Bluetooth?

200

In order to run a particular software, one must ensure that their device meets the software's ______, which are the minimum specifications needed in terms of computing power, memory, storage, etc.

What are device requirements?

200

After installing a brand-new, top-of-the-line graphics card to your computer, your computer won't turn on. However, the diagnostic LED's on your motherboard inform you that you are providing insufficient power to your computer for it to run. Which component might need replacing to make sure your computer has enough power with the new graphics card installed?

What is Power Supply Unit (PSU)?

300

Refrigerators, microwave ovens, electrical power lines, cellphones, and many more devices can cause instances of this wireless-signal-interrupting phenomenon to occur.

What is EMI/Electromagnetic Interference?

300

This type of software communicates between a computer's operating system and a peripheral device, ensuring device functionality. If, for example, the touchpad on your laptop starts acting strangely, updating the aforementioned software could be a quick fix.

What is the (device) driver?

300

This characteristic of software components in a system can prevent said components from correctly communicating with each other and lead to system failures. Example: trying to run iMovie on a Windows 10 laptop will not work due to this characteristic.

What is/are software incompatibility/incompatibilities?

300

Mice, keyboards, external storage devices, and many other peripheral hardware devices use this connection standard to connect to computers.

What is Universal Serial Bus (USB)?

400

This commonly used software utility, often used in the form of a command-line input, allows users to test their connection to another host on the internet by providing the destinating IP address or DNS name after the name of the command.

What is ping?

400

Operating at OSI Layer 2, this networking device connects to multiples hosts via ethernet cables, allowing said hosts to exchange information with each other. Oftentimes, they are combined with routers into singular devices with multiple functions.

What is a switch?

400

A software at this stage of its product lifecycle is one that will not receive any more updates, will not receive developer support, and in general will prove to be outdated and incompatible with most current computing systems. 

What is end-of-life (EOL)?

400

Your laptop was charging just fine yesterday, but today you notice that your laptop isn't gaining charge from your personal charger. You ask a friend if you can try using their charger, and when you plug theirs in to your laptop, it charges! What is the best next action to take in order to finish diagnosing the hardware issue?

What is "try using your personal/old charger on a known-functional laptop"?

500

You are trying to connect to the internet but are having no luck. You check your IP address to make sure it is valid and see that it is 169.254.0.5. You realize that your computer has been assigned a ________ address, meaning that it can only connect on a local network with other computers sharing similar addresses and that you can't connect to the internet.

What is link-local?

500

After plugging your laptop into a brand-new external monitor, you are able to get an image of your desktop to appear on it. However, everything looks stretched out compared to how it should normally look. What setting might you need to make changes to in order to ensure the monitor correctly displays images?

What is resolution?

500

When trying to run a new software you have installed, an error pops up on your screen saying that the program is unable to run due to "Port 80" being blocked. Unblocking this port will require you to check the ______ settings for your device.

What is firewall?

500

These special plastic bags should be used whenever one is storing internal computer components outside of a computer.

What are static-proof bags?