Intro
CD-ROM/DVD Drive
RAM/ROM
sound cards
100
Gather info to identify nature of problem
What is the first step in troubleshooting?
100
The signal cable to see if its connected.
What is the first thing you should check for in CD ROM troubleshooting?
100
I some problems are occurring in the multimedia system. Look up the manufacturer
how can you tell a sound card is bad?
100
The conflict problems
what is the IQR?
200
Inspect components related to the possible cause.
What is the second step to troubleshooting?
200
Power failure.
What is one way Drives can fail?
200
Errors caused by Random glitches in the system
What are soft memory problems?
200
The mother board.
What is the sound and video and game controller hooked up to?
300
Research manufacturer manual for information.
What is the third step to troubleshooting?
300
Configuration, The operating system, and hardware.
What are three things you need to evaluate in troubleshooting a CD ROM or DVD drive?
300
Errors caused by permanent physical failures.
What are hard memory problems?
300
mic control panel
What is the way you can control the volume of a mic?
400
Document all activities and actions and solution to the problem.
What is the fourth step to troubleshooting?
400
To make sure that your computer can read it properly.
Why should you check if your new (R/W) system is compatible?
400
IT can shut the system completely.
What can a bad ROM do to the computer?
400
its a disk drive.
What is the OME?
500
So you can understand what you did and so the customer has legit knowledge of you did to their computer.
Why is documenting important to troubleshoot?
500
When the write function fails to work correctly as well as the read function.
What is a write/read failure?
500
its a thing that produces sound.
What is a sound card?