Systems Overview
Name for Google Email
What is GMAIL?
What is COVID-19?
Current launch date
What is May 23, 2022?
Levels Program Lab measures ______
What is glucose?
The color of our logo
What is teal?
Truepill phone system
Describe the word GENETWORx
What is migraines?
Colors program lab measures ______
Where to document an interaction w/ a patient
What is Truepill EMR/Comments Section?
Hello this is (nurse name). Thank you for calling in. I am a nurse with TruePill working on behalf of ______________ and will be providing your test results. Before we continue, may I verify your full name and date of birth please?”
What is Discover Early?
When a nurse needs to escalate a call to a physician....(next steps)
What is referring patients to the app or online to schedule a consult?
Amount of calls and time frame for Critical Lab results
What are 3 calls within 24 hours?
Current CEO
Who is Sid Viswanathan?
To transfer a call in Talkdesk
What is hold, transfer arrows, and complete button?
Method of sending a test to a patient
What is mail?
If a patient is experiencing severe s/sx, what questions should a nurse use?
Amount of calls and time frame for Life-Threatening results
What are 3 calls within 15 mintues?
The name of operation here at Truepill.
What is Patient Operations?
To finds result in Truepill EMR
What is Lab Test Section?
Attempts to be made by Truepill Nurse team when notifying patients and unable to get in contact.
What is 3 attempts in 24 hours?
Previous name for Mable Health
What is Dive Health?
Sending a secure email includes what symbol?
What are brackets?
Three services Truepill offers
What is Telehealth, Diagnostics, and Pharmacy?