Not CORE banking
Mortgage
Wholesale Payments
Client Cues & Clues
100

What is the Client Advisory Center (CAC) partner?

Your prospect, Tom has $100,000 in investable assets he recently inherited. During a caring conversation, Tom expresses interest in investing and is open to speaking with one of your partners.  This is a great opportunity to engage which IRM partner?

100

What is a construction to permanent loan program?

Finance construction or renovation of primary residence or second home by a reputable builder ⋅ 75% max LTV for loans up to $3,000,000 ⋅ 80% max LTV for loans up to $2,000,000

100

What is Treasury Solutions Partner?

Small business clients who want to improve upon their cash conversion cycle through payables and receivables, improve efficiencies, are focused on mitigating fraud and decreasing paper information delivery are ideal for this IRM partner.

100

What is, engage your mortgage partner?

My rent is going up –AGAIN!”

•Have you considered buying a home? There are a number of benefits to owning your own home, and it may even be more affordable than renting!

200

What is the Premier Partner?


Your client, Ariana currently has $100,000 in deposits at Truist. During a caring conversation, she expresses an interest in consolidating her investments to one financial institution. Ariana is looking to speak with someone about moving $150,000 in investments to Truist.  This is a great opportunity to engage which IRM partner.

200

What is a qualified mortgage referral?

Referring Partner uncovers that the client has a home loan need: Purchase, Build, Refinance AND the client agrees to speak with a MLO to discuss a financing solution, client’s contact information is accurately provided to the MLO with best time to contact, best phone number and email address, and client is responsive and engaged

200

What is Merchant Services Mobile?

This particular Merchant Services product is a great fit for the on-the-go merchants and those in field service industries.

200

What is Truist Momentum?

Our industry-leading workplace financial wellness program that benefits both employees’ lives and business’ bottom line. Designed to inspire, educate, and equip our client’s employees, our compelling curriculum helps them align their values with their financial goals in life.

300

What is premier secured lending?

Solution for Premier segment clients who need access to cash, can leverage their liquidity, and prefer to not disrupt their portfolio or saving

300

What is the Mortgage Loan Officer?

Client has racked up a ton of debt, her monthly bills are getting out of control with the high interest rates they carry, and while she has never missed a monthly payment on anything she is feeling the burden of losing her home.  Which partner can you refer her to for options in getting her debt under control?

300

What is the Merchant Services eCommerce/virtual terminal?

This Merchant Services product is a great fit for web-based merchants, mail order and phone order companies, and professional services

300

What is Merchant Services?

This IRM solution can help a business improve cash flow with next business-day funding, can expand benefits when depositing payments via this service into a Truist business checking account, and have extensive fraud monitoring provided at no charge.

400

What is Premier Partner?

During a caring conversation with a prospect, James, you uncover he has $300,000 in investable assets and is looking for investment information. He has most of his banking relationship at another financial institution. You love how Truist cares for clients and want to ensure that James gets that same care so you introduce him to this IRM partner.  

400

What is the CHIP?

(Community Homeownership Incentive Program)

Truist Portfolio mortgage program · Up to 100% Financing in Targeted Markets · No monthly mortgage insurance · $766,550 maximum loan amount · Truist Mortgage Grant in certain areas · Max income limits based on subject property location · Minimum borrower contribution: $500

400

What are examples of Treasury Solutions to help small businesses?

ACH debit functionality • Lockbox lite • Remote deposit capture • Vault services • ACH vendor payments • Direct deposit • Foreign currency wire • Wire transfers • ACH fraud control • Positive pay • Universal payment Identification code (UPIC) • Digital treasury • EDI reporting • Online courier

400

What is Positive Pay?

Client with more than 20 ACH credit and or 20 ACH debit transactions would benefit from this Treasury Solution.

500

What is the wealth partner?

Clients with over $2M in investable assets are referred to this IRM partner.

500

What are examples of Truist Mortgage Grant Programs?

Two options (offering is contingent by market): 1. Lesser of 3% of sales price or appraised value not to exceed $7,500 (use w/HomeReady/Possible) 2. Lesser of 5% of sales price or appraised value not to exceed $10k

500

Who is Janet Jiminez? 

The new Maryland Region Treasury Solutions Partner?

500

Who is the Small Business Insurance Partner?

Your client mentions they are a start-up business, or they have a new business lease or equipment rental or have purchased a new business vehicle - these are clues to connect the client with this IRM partner.