Loans
What is the longest term on a HELOC Fixed Rate option?
360 months if draw is taken at closing
Who should you contact for a client looking to refinance their home?
Mortgage
Which account has no monthly maintenance fee and is convenient for newly started businesses?
Simple business checking account
Which credit card is best for a personal client looking to earn money on buying gas?
Cash rewards 321
What is a passing score for VOC?
9 or 10
What is the max LTV allowed on a HELOC?
85%
Who should you contact if a client has 70k on deposit and is interested in investment options?
CAC
Which account is for local churches and civic organizations?
Community checking
Which credit card is best for establishing or rebuilding credit?
Secured
What are the triggers for a client to receive a VOC Survey?
Transaction at the service line, CCG, or a new account
What is the oldest model year on a car we can finance through an auto loan?
10 years
Who would you contact if a client wants an easy way to accept debit cards?
Merchant Services
How many transactions does the Dynamic Business Checking allow without a fee?
500
What is the required minimum opening deposit for a secured savings to fund a secured card?
$400
What should every client hear when entering the branch?
Welcome to Truist, how may I care for you?
How long is the current variable rate promotion effective for newly booked HELOCs?
Newly booked HELOCs will be eligible for a variable rate promotional offer—as low as a 1.01% discount below their contract rate for the first 9 months.
Who would you contact if a client would like a sweep account?
Treasury
What is the Delta SkyMiles annual fee for a premier tier Truist One checking client?
$25
How many consumer credit cards are there?
5
How many times should you use a clients name?
3
What is the lowest risk grade allowed for a boat loan?
RG2
What are the qualifiers for a referral to premier?
$100K+ in assets and an opportunity to grow the relationship
What are all the ways to waive the monthly maintenance fee for a Truist One checking?
Clients over 62, Students under 25, Linked small business checking, linked loan, credit card or mortgage, direct deposit of 500 or more or total relationship balance of 500 or more
What is the introductory offer for the Truist Travel Rewards card?
20,000 bonus miles for $1,500 spent on eligible purchases in first 90 days after account opening
What should you have at your desk in preparation for all clients?
business cards and leaders business cards