This is a method of doing a specific service for a specific type of customer
What is Protocol
100
The way we look in front of a customer.
What is Image
100
If a chemical is safe for you and your children, it is a feature, function or benefit?
What is a benefit
100
Where rats have a huge variety of food to eat.
What is a super market
100
the DSAR
What is the daily service activity report.
200
Red - Yellow - Green
What is 3 Zone Service
200
Ears and a tail.
What is our logo
200
If a chemical last long enought to affect the nest of a pest, is that a feature, function or benefit
What is a function
200
This customer has a lot of patience.
What is a hospital
200
This is posted daily by the sales team.
What is the sales board
300
The 5th step in Truly Care and the most important
What is Communication
300
When we have an appointment with a customer, we should A. Be on time B. Never promise what we cannot deliver. C. Call the customer if we are going to be late. D. All the above
What is D. All the above
300
Well trained technicians is a feature, function or benefit
What is a feature
300
This customer offers beds without bedbugs.
What is a hotel
300
This is used to document when a client calls for a price.
What is a lead log
400
No prep service is a feature, function or benefit?
What is a benefit
400
This customer will invite you for lunch.
What is a restaurant.
400
With this program, the manager should approve the sales person.
What is the sales software.
500
Of these, the most important? 1. New service
2. Call back service 3. One time service 4. Regular service
What is Call back service.
500
When giving infomation to a prospective client, we need to provide a document that is impressive and easy to compile.
What is the Proposal software.
500
Odorless is a feature, function or benefit?
What is a feature
500
This customer keeps the money in a safe place.
What is a bank.
500
The program which allows us to schedule a customer two years in adavnce.