Trust Basics
This is the term for following through on what you say you will do.
Keeping commitments
This type of boundary involves deciding what information you choose to share.
Personal boundaries
Confidentiality means keeping this type of information private.
Personal information
Saying “please” and “thank you” is an example of what.
Respectful language
A client chooses to sit in a different seat for comfort. This is an example of what.
A personal choice (try not to personalize)
Clients build this when they show consistent behavior over time.
Trust
Boundaries help clients maintain this during communication.
Safety and clarity
Clients are expected to protect the privacy of others by not sharing this outside the group.
Group related information
Waiting your turn to speak shows what.
Patience or that you are listening
A client decides not to answer a question. This is using what.
A boundary
This action can weaken trust when someone gives information that is not accurate.
Providing false information or lying
When a client states what they are comfortable with, they are setting this.
A limit or Boundary
This is the term for information shared only with those who are authorized to receive it.
Private information
Asking before borrowing something shows what.
respect
A client asks for help when unsure. This shows what.
Good decision making or looking out for themselves
Trust increases when clients communicate this clearly during interactions.
Their needs and expectations
Ignoring personal limits can lead to this type of conflict
Interpersonal conflict
Confidentiality supports trust by ensuring clients feel safe doing this.
Speaking openly
Following group expectations shows what.
Responsibility
A client keeps their belongings organized. This shows what.
Responsibility
This is the process of repairing trust after a mistake has been acknowledged.
Making corrective action
This is the term for shifting boundaries when situations or needs change.
Boundary adjustment
Breaking confidentiality can result in this consequence within a structured program.
Loss of trust or program related consequences
Treating others the way you want to be treated is known as what.
Mutual respect
A client tells CM they need clarification. This shows what.
Self advocacy