This is the main contributing factor to defining our trust in another person
What is reliability
100
This is an unquestioned staple of being a mediator and establishing initial trust
What is neutrality
100
Research has revealed this many major themes important to building trust as the mediator
What is 6
100
This is the process of asking one party for information in hopes the other party will hear and better understand
What is active listening
100
An agreeable resolution, building rapport, and this are seen as the three pillars of a successful mediation, stemming from establishing an appropriate level of trust
What is communication
200
This is based on trust
What is cooperation
200
Parties trust mediators to provide them with this type of process
What is a fair process
200
The role of this between the mediator and the parties is the first major theme
What is chemistry
200
Shifting parties perceptions to work this way enables trust between the parties
What is collectively
200
A lack of trust leads to closed communication and hinders the mediators ability to gain more of this
What is information
300
Trust is the foundation of social order and this type of relationships
What is interpersonal
300
With being neutrality, it is important we ensure the parties trust by acknowledging this
What are power dynamics
300
For the parties to trust the mediator, the mediator must show goodwill and this
What is empathy
300
To build trust between parties, moving from this is important to move toward common goals
What are positions
300
Building rapport, communication, and this are challenging to achieve without trust in mediation
What is an agreeable resolution
400
The concept of trust is often viewed as interchangeable with the concept of this
What is rapport
400
Neutrality is composed of this and equidistance
What is impartiality
400
Mediators will definately lose the trust of the parties if they show this to one party over the other
What is favouring
400
Equalization of negotiating this builds trust between the parties
What is power
400
This lacks for the process when a mediator is unable to establish the appropriate amount of trust for mediation
What is confidence
500
Rapport is a harmonious relationship, characterized by this
What is agreement/mutual understanding
500
Mediation ______ seems more honest than mediation reality
What is theory
500
For initial trust building, this shows their credibility as a mediator.
What is reputation
500
It is also important to note that sometimes, trust will _____ be built between the parties
What is never
500
Over ___% of mediators attribute their successful resolutions to maintaining trust with and between the parties throughout the process