Most of the major violations of trust are a violation of this
What is Integrity?
100
Say what is on your mind. Don't hide your agenda.
What is TALK STRAIGHT?
100
The average U.S. company loses 6% of its annual revenue to this.
What is FRAUD?
100
This happens when customers buy more, buy more often, refer more and stay longer with companies they trust. These Companies also outperform with less cost.
What is ACCELERATED GROWTH?
100
Societal Trust is based on this principle
What is the principle of contribution?
200
All four cores are necessary for this.
What is Credibility?
200
Tell the truth in a way that can be verified.
What is CREATE TRANSPARENCY?
200
This occurs when people only put in enough effort to avoid getting fired.
What is DISENGAGEMENT?
200
The high creativity and sustained innovation thrive in a culture of high trust. The benefits of innovation are clear, such as, opportunity, revenue growth, and market share.
What is ENHANCED INNOVATION?
200
Humans often discover the essential nature of this only when it is polluted or nonexistent
What is Trust?
300
When a person acts according to their values.
What is Congruency?
300
In today's ever changing work environment one must continue to improve or become obsolete.
What is GET BETTER?
300
This costly loss of employees in excess of industry standards occurs in low trust organizations.
What is TURNOVER?
300
The average high-trust organizations outperform low-trust organizations in total returns to shareholders by 286%.
What is INCREASED VALUE?
300
Contribution is the intent to create this instead of destroying it
What is Value?
400
The ability to do the right thing, even when it may be difficult.
What is Courage?
400
It is important to focus on a shared vision of success up front.
What is CLARIFY EXPECTATIONS?
400
This Organizational Tax gets perpetuated in interactions in the marketplace causing great turnover among customers, suppliers, distributors, and investors.
What is CHURN?
400
The high-trust companies elicit far greater loyalty from their primary stakeholders than low-trust companies. Employees, customers, suppliers, distributors and investors stay longer.
What is HEIGHTENED LOYALTY?
400
This father of free enterprise said “for a society to be prosperous, people had to compete for their own self interest within the framework of intentional virtue”
Who is Adam Smith?
500
The ability to look out for the good of others, in addition to what is good for you.
What is Humility?
500
Covey refers to this as the "Big Kahuna" of all the trust behaviors.
What is KEEP COMMITMENTS?
500
This causes a division of culture against itself and results in wasted time, talent, energy, and money. It also poisons company cultures, derails strategies, and sabotages initiatives, relationships, and careers.
What is POLITICS?
500
The high-trust environments foster the collaboration and teamwork required for success in the new global economy. Without trust, collaboration is mere coordination, or at best, cooperation.
What is IMPROVED COLLABORATION?
500
Businesses seeing the value in giving back to society are incorporating a spirit of this into the very fabric of their business.