Funds availability & Reg CC
The dollar amount is $6900
Which is the new funds availability amount.
Due on the 26th of each month.
What is Mock Audit
$3000/$6500
What are the cash drawer limits.
2 forms of ID required.
What is Out of Market or non-customers.
>88%
What is the branch satisfaction requirement.
Large Dollar
New Account
Special Hold
What are the 3 Reg CC holds
Inspect the building exterior, night-drop, ATM, branch, and set all clear.
What are Branch Opening Procedures.
Secure computer and cash drawer.
What is arm's length away.
2 forms of valid ID, verify account, validate signature card if over $1000, ASK QUESTIONS.
what are non-customer transactions.
wait time, Knowledgeable, length of account opening, and understanding needs.
What are the Key Drivers
Official checks are available to these customers by the next business day.
What are All Customers.
Outstanding as of September 9, 2024
What is our CRA rating.
Robbery Response Pac location.
What is Emergency or SOS Binder.
$3000, $1000, $0.
what are the drive-thru cash back limits.
Using this 3 times of more can make all the difference with the customer.
What is Their name
US Treasury Check
Federal Reserve bank or Federal Home Loan Bank
Cashiers or Certified Check
U.S. Postal Money order
Travelers Cheques
Federal/State/Local Government Checks
What are Official Checks.
Required at the end of the colleagues last shift when out for 3 days or more.
Wat is PTO Audit.
REMAIN CALM, Lock Doors, Notify Coworkers of Robbery, Activate Alarms, Call 911, Lock all Drawers and Cash Vault, Notify Regional Manager/Community Market Manager and call Physical Security, Post Branch Closure Sign, Protect Evidence, Distribute and complete Ident-A-Card and Witness Contact Forms, Complete Accident Report Form, Complete Audit Requirements and Posting Procedures, Complete Post Robbery Activities
$10000, $25000, $70000
What are the Large Dollar Withdrawals.
"Thank you so much for your business, we really appreciate you"
What we should be telling our clients when completed with the transaction.
Holds with an Asterisk at the beginning?
What is placed BOS.
90.1%
What is a satisfactory BBQA
All colleagues should have a copy of this in an easy and accessible location.
The Emergency Response Guide.
Not on-us checks over $3000, Third Party Checks, Not on-us convenience checks, Checks made payable to a business, sole proprietorship, and organization., Insurance claim/payout checks (require appropriate signatures as part of finalizing the claim/payout process., International Checks, including Canadian checks and checks drawn on foreign currency/banks., Check endorsed "for mobile deposit only" and customer changes their mind.
what are all items that must be deposited.
5
What is the number we strive for.