FOOD
What automatically comes with fried food sides?
Ketchup
When starting a resident what should already be at the table?
Water, Silverware, menu
What do you do when you hear the bell ring?
Go to expo line and ask what needs to be ran
How many hours in advance do you need to call out sick?
4 hours (Call correct floor manager and no texting)
What do you do if a resident falls?
Do not lift them (PR residents you can assist with a chair, AP residents caregiver can assist them) Call 911 if emergency
When serving steak what should you bring to the table?
Steak knife
How do you greet a table?
Introduce yourself, recite specials, let table know if were sold out of an item.
Who do you talk to when you need something from the kitchen?
Expo/ Sous chef
What does your uniform consist of?
Nametag, Apron, Black Shirt, Black correct pants, Black no slip shoes, Hair up, and a SMILE
What do you grab when a resident throws up in dining room?
Vomit kit (found in PDR, Podium in PR and AP)
When someone orders a burger what do you ask?
Would you like ketchup, mayo or mustard?
After taking an order what do you do?
Repeat back the order back
How do you properly wash a knife?
Rinse with sani water, Rinse with regular water, dry and put back where you got it from.
In our handbook how many call outs is considered excessive in a 3-month period?
3 call outs in a 3-month period is excessive
What do you do when the fire alarm goes off?
Go to a fire panel located at front desk or med tech rooms, head to what room it states and grab a fire extinguisher on your way there.
What two items can you not get with a free meal card?
Steak & Fish
What is included in the split plate $2.50 charge?
Two first courses, 2 desserts
Where do you get extra fruit cups when we are out on a station and what should you do?
Located in the walk in, bring out the whole pan and replace it.
During harsh weather conditions what are your options for attending your shift?
Drive if experienced, get a ride from someone, use Springs transportation, Stay overnight
What are the steps you take if a resident is choking?
If actually choking proceed with heimlich, then back blows, if nonresponsive start CPR and call 911
What is not included with fancho menu items?
1st course and dessert
When dropping off dessert what else should you have with you?
Receipt
Why do we not take salads from pantry station?
It could be waiting for hot food with ticket.
In our Aims value card it states that "We always say ____and greet residents and guests _____?
Fill in the blanks
hello, by name
After a resident emergency what do you fill out and where do you find it?
Incident/accident report, they are found in office, podium or front desk.