Power BI & Data Driven Selling
Salesforce
Merchandising Processes, Standards, and Procedures
TSM Tools & Technology
Selling Skills
100

This Power BI tool allows you to narrow data by customer, product, size, flavor, or time period.

What are Slicers/Filters?

100

This display type is used for a secondary placement acquired by the merchandiser outside the primary location.

What is a Merchandiser Acquired Display?

100

What does the "D" in DSMP stand for?

Distribution

100

This app is described as the "one-stop shop" for field resources, support centers, and guides.

What is the WS Mobile App?

100

Wonderful Sales uses this six-part selling framework to build a compelling sales story.

What is the BONES Structure?

200

This Power BI dashboard helps identify out-of-stock issues and missed sales opportunities by showing items with low or no scans.

What is the No Scans Dashboard?

200

This Salesforce feature is used to capture shelf conditions and in-stock or out-of-stock status.

What are Audits?

200

According to DSMP, the goal is to leave the store with more of these than when you entered.

What are displays?

200

This app provides secure multi-factor authentication for work applications.

What is Microsoft Authenticator?

200

In the SAFE-BOLD Framework, the letter "B" stands for this characteristic.

What is Big?

300

Retail sales data in Power BI allows TSMs to compare current year sales against this measurement.

What is PYTD (Prior Year To Date)?

300

Before saving an audit, this condition must be the same as or better than "Condition In."

What is Condition Out?

300

In the CLOSER process, this step focuses on identifying merchandising opportunities and expanding our presence.

What are Opportunities for Merchandising?

300

This tool is used to capture selling surveys and record product orders from stores.

What is Youreka?

300

In BONES, this section explains the details of the plan including what, where, when, and responsibilities.

What is How It Works?

400

This Power BI report tracks displays created and maintained by customer, location, week, geography, and size.

What is the Displays Built & Maintained Report?

400

During display maintenance, only this type of product added to a display should be recorded in the "Cases Added" field.

What are full cases?

400

This FIJI merchandising phrase reminds TSMs to secure cold placements whenever possible.

What is "A cold FIJI is a sold FIJI"?

400

This support center manages Power BI and Salesforce issues and feature requests.

What is the Power Ticket Support Center?

400

This model is used when responding to customer objections.

What is the Resolve Model?

500

When reviewing the No Scans Dashboard, these red boxes indicate this issue.

What is the item did not scan during that period, indicating a potential out-of-stock opportunity?

500

This Salesforce communication tool is used for internal updates, notifications, and team communication.

What is Chatter?

500

Name the six Wonderful brands in the order they should be worked during a CLOSER store call. 

What are JUSTIN Wine, FIJI Water, POM Fresh, Halos & Seedless Lemons, POM Juice & Tea, and Wonderful Pistachios?

500

When Refreshing Settings in Pulsar, this icon is selected from the Pulsar home screen.

What is the gear/cog wheel icon?

500

This communication style includes active listening, direct communication, and confidence while respecting the buyer's decisions.

What is Assertive Communication?