PAYMENT
How much does FDIC insures deposits?
$250,000
What type of account that relatively pays a higher rate of interest that a checking or savings account?
Money Market account.
What are the two types of Branch?
Traditional and In-store branch
Eliminates paper invoices and replaces them with digital version.
eBills
Truist is a combination of two companies?
BB&T and Sun Trust
What are the types of payments that Americans use?
Cash, Credit card, debit card, checks.
A book containing detachable blank checks issued by the bank to holders of check accounts.
Checkbook
What is the swift code for International Wire?
BRBTUS33
It allows client to receive information about their account balances, transactions, and activities to stay connected at all times.
Email & Mobile Alerts
Is an individual or organization that receives SS or SSI payment for beneficiary who cannot manage his or her money.
Representative Payee
What are the things that you will see on a check?
Date. Payee, Payer, Amount in words, Account number, check no, routing number, signature.
What are the two types of card transactions?
PIN and Signature Based.
What do you call a customer that is attacking you personally?
Abusive
How much is the Overdraft fee?
A$36 fee that's charged when a transaction is more than the available balance. If the original transaction is less than $5, we will not charge an overdraft fee.
It is when the account remains in a negative balance position in 60 days.
Charge- Off
What are four types of Bank account?
Checking, Savings, Money Market Account, Certificates of Deposits
For DDA, Savings, Health savings account , how may days for the account to become dormant?
365 days , 730 days, 999 days
What is the Truist Problem Resolution Model?
LAST, Listen, Acknowledge, Solve and Thank.
Where is Truist headquarters?
Charlotte, North Carolina
A way to prevent additional fraud from occurring when clients account has been compromised or confirmed fraudulent activity has occurred.
Closed to Debit posting
For savings account, what is the limits for pre-authorized withdrawals per statement cycle?
6 pre- authorized withdrawals
What do you call a check that is written with a future date. This is usually done to account for a delay in deposit?
Postdated Check.
It is a service offered by many banks and credit unions that lets you set up automatic payments for bills.
Bill Pay
Who is the CEO of Truist?
Bill Rogers
The process that prevents any debit or credit to the clients account.
Closed to All Posting