TPA
Assisted
Potpourri
100

This delightful checklist is located within the Call Flow Widget and must be completed on every contact. 

What is Blueprint for Delight? (B4D)

100

This version of TurboTax Online is required to report stock sales.

What is Premium?

100

Rental Income is reported on this 1040 Schedule.

What is Schedule E?

200
Taxpayers under this age are not eligible for Full Service.

What is 18?

200

This conversion enables a high earner to circumvent income limits and contribute to a Roth IRA.

What is a backdoor Roth conversion?

200

While we cannot make projections for a customer about their refund or tax due, this tool can. It's available in the "Resources" tab in the TTO homepage.

What is Tax Caster? (Refund Estimator/Calculator)

300

This document is where TPA's can find the most recent updates to Welcome Call processes.

What is the Tax Prep Assistant Call Guide.

300

This is the highest marginal tax rate in 2022.

What is 37%?

300

Name 5 of the 9  U.S. states that do not have an income tax in 2022.

What are Alaska, Florida, Nevada, New Hampshire, South Dakota, Tennessee, Texas, Washington, Wyoming?

400

Married customers who file separate returns from their spouses are generally not eligible for Full Service if they live in one of these states. 

What are community property states? 

(Arizona, California, Idaho, Louisiana, Nevada, New Mexico, Texas, Washington, Wisconsin)

400

This is the maximum number of states that can be filed with a single TurboTax Online return.

What is 5? 

(You can file more with TTD)

400

This test will determine whether you are a U.S. resident for tax purposes. 

What is the substantial presence test? 

500

Taxpayers with income sourced from this U.S. territory, or any obligation to file a return there, are not eligible for Full service. 

What is Puerto Rico? (1040-PR)

500

This tool provides provides information about customers who used their tax refund to pay for their TurboTax Online fees. 

What is Webserve?

500

In 1987, the IRS began requiring this to claim a dependent. As a result, approximately 7 million children, nearly 1/10th of dependent children in the U.S., simply disappeared.

What is a Social Security Number?