Accruals
Service Now
Time Tracking
Absence
Payouts
100

This is the first level of years of service for an A&P employee.

What is 0 - 3 years?

100

Use this HR Service to find a PPA.

What is UKG/Kronos PPA (Prior Period Adjustment)?

100

Overtime is earned by a nonexempt employee after working this number of hours in a given week.

What is 40.0 hours?

100

Bereavement is a time off reason under what time off type.

What is sick time off?

100
This is the maximum vacation payout amount for an A&P employee.

What is 240.0 hours?

200

A 100% FTE employee (non intermittent) accrues this much sick time off in a calendar year.

What is 120 hours?

200

This action is taken when a ticket cannot be worked until a future date.

What is suspending the ticket?

200

The deadline for an employee to submit their time for the prior week in Workday.

What is by noon Monday?

200

This is an action that some union employees can do based on their bargaining agreement to increase their vacation balances.

 What is convert sick to vacation?


200

Comp time is considered aged after this number of days.

What is 365?

300

Physicians accrue vacation based on this position classification.

What is Senior A&P?

300

You should do this to a ticket if EBS needs to troubleshoot the problem.

What is a non-HR transfer?

300

Unpaid time older than 1 year should be entered by this method.

What is by pay input (EIB)?

300

This is the amount of sick time off that is forfeited each year on an employee's anniversary date.

What is 0?

300

A deceased sick payout is processed with this number of years of service.

What is 10?

400

Students, intermittent employees, temporary employees, employees under 50% FTE, and this group of employees do not accrue vacation.

What are 9/12 faculty?

400

This is the service level agreement (SLA) for TTAB tickets in Service Now.

What is 3 days?

400

If an employee's manager has terminated, and a timesheet has not been approved, this action should be the first taken by TTAB.

What is reassign the task to the current manager?

400

Eligible faculty and staff may receive parental time off at this point in time.

What is immediately upon hire?

400

The maximum vacation payout amount a 12/12 faculty transferring to a 9/12 faculty position can be paid.

What is 0?

500

The final vacation accrual amount for a 100% FTE CCS employee, with 40.0 hours paid time in their final pay period, with 4 years of service.

What is 1.54 hours?

500

This can be used to identify duplicate tickets for a subject person.

What is the "Cases for Subject Person" tab?

500

This type of callback time does not count toward overtime calculations because the employee is not working, unlike actual callback time, which does.

What is 4-hour minimum callback time?

500

If prompted by IAMVS, you should adjust the parental balance with this amount for a 90% FTE employee with an existing 80.0 hour balance.

What is 136.0?

500

This is done to a payout for an employee with multiple positions.

What is split based on FTE for each position?