Recruiting
An average recruiting period lasts how long?
What is two weeks
What does the abbreviation MECE stand for?
Mutually Exclusive Collectively Exhaustive (a process by which information—ideas, topics, issues, solutions—is arranged or, put in “MECE buckets,” with no overlapping between buckets and with each item having a place in one bucket only 1 (ME), and with the buckets including all possible items relevant to the context.)
Standard font size for quote box text
What is 12pt
The go/ to get to the CRM
What is go/ttp-crm-us or go/ttp-crm
Stock that Reddit investors brought to an all-time high in January 2021
GameStop (GME)
When should spelling, grammar, and punctuation be fixed in a survey?
What is after the call and before submitting the survey
Color used to highlight feature requests in response tab
Blue
Standard font for Phase 2 Deck
What is Roboto
The 4 Activity/User Types
Super, Active, Unsavvy, Churned
Disney series that came out in 2019 featuring the Baby Yoda
The Mandalorian
Define contact rate
Number of calls that need to be made per day per NPS in order to reach your goal (desire N)
Three kinds of bucketing
Top down, bottom up, horizontal
Should be included in the speaker notes section
Full numbered questions corresponding to slide
Name the activity status that has been eliminated this year
What is Veteran
Viral social media app that lets you watch, create, and share videos
Tiktok
Name of the document where NDA responses go
What is TTP Agreement Responses
Formula type most often used in the call summary
What is 'countif'
Formatting option that makes boxes stand out from background
What is drop shadow
The 8 Business Verticals
Professional Services, Home Services, Shopping, Health and Beauty, Restaurants, Entertainment and Recreation, Education, Lodging
What is the website used for writing short fictional stories about celebrities, characters, etc. ?
What is WattPad
Name 3 of the 9 Call Status Types
Left VM, Emailed, Left Message, Interested, Accepted, Not Interested, Attempted 1X, Attempted 2X, Attempted 3X
The difference between "N/A" and "No Answer"
A response should only be marked as Non-Applicable (N/A) if Merchant does not qualify to answer the question.
Example: [If yes] questions
No Answer buckets should only be used if interviewer failed to capture correct response to the question.
Example: What is your favorite color?
Answer: Dogs
How to decide fractions vs percentages?
Use fractions when the n < 10
Use percentages when n > 10
Total testers currently in the 2021 CRM
What is 1100
How many team members have pets?
5 (Alex, Ananya, Alyson, Jillian, Samantha)