greeting and intros
What do you say when you first meet someone at work?
“Hi, my name is…” or “Nice to meet you.”
What makes someone a good teammate?
Being helpful, kind, and respectful.
Before going to the mailroom, what should we look at?
Our Roles for the day on the "mailroom rotation sheet"
What do we use money for?
To buy goods or services.
What is small talk?
A short, friendly conversation about everyday things.
What should you do when greeting someone new?
Make eye contact and smile and say your name
What should you do if a teammate makes a mistake?
Offer help or encouragement.
After looking up the name in the red binder, what should you do?
Call on someone who is available and tell them where the mail goes
What is change? when it comes to money
The money you get back after paying more than the cost.
What is a “topic” in conversation?
The subject or idea people are talking about.
Why is a greeting important at work?
It shows respect and starts communication politely.
Working together to finish a job faster is called what?
Team work
On campus job sites, what is something we need to remember to do?
Stay professional, polite, and follow expectations
What does it mean to “save money”?
To keep money for later or emergencies.
What does “turn-taking” mean?
Taking turns talking and listening.
What is an example of a professional greeting?
“Good morning, how are you today?”
If someone gives you directions, what should you do?
Listen and/ or be in the present moment/ follow them
If we are running behind on the schedule, what should we do?
Stay calm and practice being flexible
What does it mean when someone crosses their arms and looks away?
They may be upset, closed off, or not interested.
What does staying on task mean?
We need to stay in the present moment for you to do and get the task done correctly
When greeting someone who is busy, what should you do?
Wait politely or say, “Excuse me, may I ask you something when you have a moment?”
A coworker makes a mistake while working with you. What should you do?
Politely let them know or offer to help fix it instead of blaming them
Why is hygiene important for a job?
It helps you look clean and keeps others healthy.
What is an example of professional body language?
Standing up straight, smiling, and keeping your hands to yourself.
Name two things that would be good to bring to a job interview?
Resume, notepad, reference list, ect