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Recognizing TTY calls
Disability Awareness
Common Abbreviations
TTY Protocol
TTY Languages
100
Indicated when there is no noise on the phone line
THE SILENT CALL
100
federal law requiring TTY access to emergency communications center
AMERICANS WITH DISABILITIES ACT
100
The three commonly used terms to indicate a text-phone device
TDD, TTY, & TT
100
Used to indicate a question to which you want a response
QQGA or QGA
100
Uses common sentence structure but may use abbreviations
ENGLISH
200
Indicated when the other TTY is sending signals
BEEPING TONES
200
Federal agency responsible for oversight of TTY accesibility
U.S. DEPARTMENT OF JUSTICE
200
Term used to ask an ASL caller if person is having "difficulty breathing"
DIFF BLOW
200
Based on concepts rather than complete sentences and its structure is different from english
AMERICAN SIGN LANGUAGE
300
Equipent in the communications center which indicates there is a TTY call
TDD DETECTOR
300
The minimum time requirement for updated TTY training
SIX MONTHS
300
Word used to indicate the need for medical assistance
any of the following: AMBO, AMBU, MED, DR, HOSP, HOSP VAN
300
Used to indicate a typing error
XXXX
300
Word used to indicate a patient's stats of consciousness
AWAKE
400
Special feature on caller's TTY which indicates they are using a TTY
VOICE OR TDD ANNOUNCER
400
The "rule of thumb" for the minimum number of required TTYs in an emergency communications center
ONE AT EACH ANSWERING POINT
400
Word used to indicate the need for a law enforcement response
POLICE
400
Used to indicate that the call taker is ready to end the call
GA SK
400
Used by caller to indicate that they wish to speak their part of the conversation
VOICE CARRY OVER (VCO)
500
A specially trained third party who assists TTY callers
RELAY SERVICE OPERATOR
500
The minimum schedule for testing TTY equipment
ONCE PER SHIFT
500
Word used to indicate a burglary
BKIN
500
Used to officially conclude the TTY conversation
SKSK
500
Used by caller to indicate that they wish to type their part of the conversation
HEARING CARRY OVER (HCO)