Living the Brand
And the Survey Says...
TTO Live Offerings
Expert Tools
Forms and More
100

I love my Clients without duress, I am their number one fan I am 

What is Customer Obsessed 

100

We have finished the call, was your issue resolved if so this score will tell it all 

What is CR (Contact Resolution)

100

This is the place we go when we need assistance and they will be there without any resistance 

Where is Next Level Help 

100

I hold your engagements, I track all your hours. I know I am the app that holds all the power 

What is Intuit Expert Portal?

100

I most often show up as a reject code, because the IRS wants to know if Premium Tax Credit is owed 

What is form  1095-A

200

I take responsibility for my mistakes, if a ball is dropped  I'll take on yours too, with _______________ this is what we do 

What is Extreme Ownership 

200

I'll recommend you to all that I see, if I'm saying this, what score will I be 

What is NPS (Net Promoter Score)

200

I have a story I'd like to rephrase, or an idea that I'd like to change. Where do I go?

Where is GEN Studio

200

This searchable tool provides access to tools such tax topics, revenue code,  tax research and rules

What is TaxBook?

200

If used for medical reasons, I don't have to pay when i add the amount from my __________________

 What is a 1099-SA

300

Its Monday morning, we are learning and growing, what video is my Manager showing 

What is Saves on Sunday 

300

With you as an Expert, I truly felt great so a 10 on this question I definitely will rate 

What is ProSat ProSatisfaction 

300

I'm from Wisconsin, my expert is too, tell me what I'd like to do 

What Expert Match 

300

This is where we chat and reach out to each other and publish information and questions that we like to cover

What is Slack?

300
In the process of working and preparing to file you will need me more than once in a while. I hold all the facts I know what I know. Bookmark me please I'm where to go 

What is the Full Service End to End Guide

400

My client is angry, I feel close to defeat, what method should I use before I retreat?

What is The  H.E.A.T Method   Bonus**What does heat stand for? 

400

My Full service Expert showed true dedication, answered my questions without hesitation. Replied quickly in chat to calm all my chatter just so you know _________________  matters 

What is  Responsiveness 

400

I know for sure, I fumbled last year, I may have do this to make things clear 

What is Amend my return 

400

I may be useful if you need a deep dive, you'll take me to desktop to see with your eyes. PII removed can now be imported so i can see what you reported 


What is Diagnostic Production Tool or Diagnostic File?

400

A couple of years ago i had some issues with my kids. I was denied eic it is what it is.  Now they said its fine and I am eligible so why was my return rejected right to my face because it didn't have a ______ in place 

 What is form 8862

500

To build a rapport, to make a connection the ________  ___________  will help with this recollection 

What is the IDEAL method.   Bonus Question what does I.D.E.A.L acronym stand for 

500

I can tell that my Expert knows all their stuff The ___________ level was more than enough. I'll give them 5 stars when rating them here, knowing they will file without any fear 

What is Confidence 


500

Just by the date, I waited too late, please let me know how to fix this mistake 

What is File and Extension 


500

I can look up accounts I can look up old cases. If i seek information, this is one of the places 

What is Salesforce

500

From Wilsons Best Practices to tons of great links, information on bonus and spotlights and things. A plethora of knowledge stored all inside, you may have to click more the tabs tend to hide 

What is ttl-wilson3?