SmartMove
Permissible Purpose for SmartMove
Tenant Screening
Number of units for to qualify using Shareables for Rentals.
1-199
What is the Use of Tloxp
Verify accuracy of PII of the consumer.
Case type for customer support calls
TURSS CSR Communications Case
The last step the renter needs to complete to finish their application.
Identity verification
Customers that are using Shareables for Rentals.
Intergration Providers
Types of searches that are allowed on TLoXp for Customer Support.
SSN and Reverse address search.
Where a case is initially created
The customer account/property account/integration provider account
System used for identity verification.
Decision Edge/Decision Center tool
Permissible purpose for Shareables for Rentals
Tenant Screening
Type of Call/Query that requires the use of TLoXp
Identity Verification Pending.
When a Salesforce case needs to be created
for every call
Secondary process for an applicant that has no credit data.
Thin file process
Which tool is used to perform Identity Verification?
Decision Edge/ID Manager
Type of Caller you would search on TLoXp
Consumer
NMLS
A 3rd party company with their own website that uses SmartMove to obtain credit, criminal and eviction reports.
Integration provider
Online attempts that the consumer get to complete Identity Verification.
7
What consumer details are we confirming in TLOxp?
SSN, DOB, First and Last Name
TURSS Help article used to assist in logging a ShareAble for Rentals call
ShareAble for Rentals call and email topics and subtopics for Salesforce CSR Communication Cases