Attendance & Scheduling
A student needs to cancel their weekly session. What is the ONLY way they can get an excused absence?
A. Texting the tutor directly
B. Telling their professor
C. Emailing musictutoring@berklee.edu (and CC'ing the tutor)
D. Sending a carrier pigeon to the Library
C. Emailing musictutoring@berklee.edu (and CC'ing the tutor)
You are working with a SmartStart student who says they want to quit the program. What is your move?
A. Tell them to email the CMT Department.
B. Tell them you agree it's a waste of time
C. Encourage them to stay at least until week 4.
D. Flip a coin to decide
C. Do not suggest dropping out; encourage them to stay at least until week 4.
You just finished a session. When is the best time to finish your session report?
A. At the end of the week
B. During your next shift
C. During the 10-minute break after the session.
D. Reports are optional if the student was nice
C. During the 10-minute break after the session.
After how long does the student go from late to absent?
After emailing CMT or Isa. What do you HAVE TO do when you need to be absent from a session? (There are 2 main things)
Set the appointment as a tutor absent in TracCloud.
Offer to reschedule the session with your student.
You have a "Drop-In" shift. How long is each individual session within that hour?
A. 50 minutes
B. 45 minutes
C. 30 minutes
D. As long as it takes to solve the mystery of Jazz Harmony
C. 30 minutes
A student at a Living Learning Community (LLC) pop-up event has a question that will take 20 minutes to explain. Your move?
A. Stay until it's finished.
B. Direct them to sign up for a drop-in or weekly session.
C. Tell them to ask their roommate.
D. Explain it as fast as possible in 5 minutes.
B. Direct them to sign up for a drop-in or weekly session.
What is the weekly "cap" for work hours (including the weekend)?
A. 10 hours
B. 15 hours
C. 20 hours
D. 40 hours
C. 20 hours
If a student comes to your session and tells you they need to learn Tonal Harmony 2 material because they need to test out of it. What should you do?
Tell them that you can't teach them material that they are not currently learning in class.
Admin: What do you have to do when you reschedule a session?
Mark the session as rescheduled and add the date and time under the Reschedule consultant tab.
1. You are scheduled for a tutoring session but want to sleep in. As a tutor, when does "fashionably late" officially become "tardy"?
A. 5 minutes late
B. More than 10 minutes late
C. 15 minutes late
D. When the student leaves crying
B. More than 10 minutes late
In the first week of tutoring, you must meet your SmartStart students at this location before heading to the practice rooms.
Core Music Tutoring department in the Learning Center / Isa's or Christy's office.
When do you have to submit your hours on Workday?
By Friday at 2pm
A student shows up for a drop-in session to get help with "Conducting 2." What should you do?
A. Help them—you're a pro at patterns!
B. Refuse the session; drop-in sessions are not directed to higher-level classes.
C. Teach them for 10 minutes, then send them away.
D. Ask for their baton as a souvenir.
B. Refuse the session; drop-in sessions are not directed to higher-level classes.
12. You’re working with an SSSP student. What happens if they have 100% attendance until midterms?
A. They get a free Berklee hoodie.
B. They don't have to take the final exam.
C. Their class registration date is moved to an earlier time.
D. They get to skip all sessions after midterms.
C. Their class registration date is moved to an earlier time.
You need to reschedule a session. Within what timeframe must the new session take place?
Within one week of the original session date.
This program is specifically designed for entering students who received low ESPA scores.
SmartStart (SS)
What should you put on your timesheet if you have students after 2 pm on Friday?
Still add them to my hours.
What should you do with the "Reference Materials" (textbooks/workbooks) you have access to?
A. Give them to students who forgot theirs.
B. Photocopy them for the class.
C. Use them yourself; they are strictly for tutors and cannot be shared.
D. Take them home for the weekend.
C. Use them yourself; they are strictly for tutors and cannot be shared.
If your student sends an email 59 minutes before the session, asking to reschedule the session. What should you do?
Not reschedule. Rescheduling is only for sessions that were cancelled at least an hour before the session.
Oh no! You're sick and can't make your drop-in shift. Can you ask your fellow tutor friend to cover for you?
A. Yes, as long as they know Harmony 2.
B. Yes, if you tell Isa later.
C. No, substitutes are not permitted for tutoring hours.
D. Only if you pay them in coffee.
C. No, substitutes are not permitted for tutoring hours.
Email Isa, and she'll figure it out!
What is SSSP?
The Second Semester Success Program is a program for second-semester students who didn't do so well in their Core Music Classes in their first semester.
You have a session, but your student doesn't show up. What are you required to do?
A. Go to the cafeteria and grab a snack.
B. Stay at your designated workplace (you are still being paid!).
C. Clock out immediately.
D. Leave a "Miss You" note and head home.
B. Stay at your designated workplace (you are still being paid!).
Tell them to email Core Music Tutoring.
Any excessive use of the rules we have gives us a heads up and tells the student to email us.
What does CRLA stand for?
College Reading and Learning Association.