Policies and Procedures
Skills
Level I Training Topics
What You Do
Nuts and Bolts
100
It is this: The Academic Resource Center Tutoring Center aids students in becoming thoughtful, critical, and independent learners by offering assistance in mastering course content, developing and improving general study skills, and providing support tailored to each student’s needs.
What is our mission statement?
100
This is a note-taking strategy in which the student divides his or her paper into two columns--one for concept names and on for detailed notes.
What is Cornell-style notes?
100
This is a tutoring technique used to stay engaged with a student while he or she is speaking. Tutors keep the student thinking out loud by making eye contact, nodding, and asking relevant open-ended questions.
What is active listening?
100
This is the URL for WCOnline, our online tutoring scheduling system.
100
These people are experienced in this position and can help you with questions about student situations, tutoring techniques, and working with professors.
Who are Lead Tutors?
200
Federal law giving students the right to protect their private educational records. It provides schools with guidelines for when and how to release grades.
What is FERPA?
200
This type of learner may prefer hands-on activities, such as lab projects, drawing diagrams, or using models.
What is a Kinesthetic learner?
200
This is the tutoring cycle consisting of 6 stages rather than the traditional 12.
What is the Appreciative Tutoring Cycle?
200
This is the two-hour period tutors are granted for group sessions to prepare sample problems and questions, just in case the students that attend do not come with their own questions.
What is prep time?
200
These sheets, where you record your time and ask students to record your name, are due on the 1st of each month.
What are time sheets and sign-in sheets?
300
This practice refers to not sharing information on tutoring sessions, grades, or other personal situations with other students or parents. Tutors may, however, share with the Tutor Coordinator if they encounter a “need-to-know” situation.
What is confidentiality?
300
This is the step in which your would have your student set S.M.A.R.T. goals.
What is the Identify Step (2nd)?
300
Using this method, the tutor asks questions that guide students to answers, helping them to think of alternate points of view and see the bigger picture.
What is strategic questioning?
300
Scheduled tutors should complete these after each session. They are located in WCOnline, through the link to each appointment.
What are Client Report Forms?
300
10 hours of training and 25 hours of actual tutoring are necessary to achieve this.
What is Level 1 certification?
400
This is the fraudulent misrepresentation of any part of another person’s work as one’s own.
What is plagiarism/academic fraud?
400
In this step you should ask students to summarize what they have just learning or to apply concepts to real world scenarios or example problems?
What is the Apply step (4th)?
400
This is a moment that may or may not occur during a tutoring session, in which a student suddenly figures something out about the content they have been struggling with.
What is the "Light Bulb" effect?
400
When you have a question about disabilities, the Tutor Coordinator may refer you to this person.
Who is Ronda Purdy?
400
The program through which we earned our International Tutor Training Program Certification.
What is the College Reading and Learning Association (CRLA)?
500
This rule states that if a student misses two appointments or cancels for an unexcused reason the day of their appointment (or any combination of these) twice they will be required to speak with the Tutor Coordinator before another appointment will be made.
What is the no-show policy?
500
Instead of just explaining how to solve a problem, tutors ask the student to participate through effective questioning. They start with higher structure tutoring explanations and gradually pull back, allowing the student to do more.
What is scaffolding?
500
These six categories can help you figure out on what level you or your students are processing information--from memorization to critically analysis.
What is Bloom's Taxonomy?
500
This is something a new tutor should complete during the first month of the semester, in which they sit in on a live tutoring session and complete a set of questions about the session.
What is a shadow observation?
500
If you don't feel like coming in to work or you have to study for your classes it is this kind of cancellation.
What is an unexcused cancellation?