What is...
Mention
Explain
Diagrams
Do you dare?
100

What is a process model?

-> Name 1 process model

Swimlane, BPM.

100

In process improvement there are 2 types of changes, what are they called? and what is the difference?

Radical and incremental change

100

Explain the difference between Data mining and Data warehousing

Data Warehousing is a place where data is stored and be useful for decision support.

Data Mining is the process of analyzing data to identify trends, patterns and other useful information to make predictions

100

What is the maximum of entities in an ER-Diagram? 

None. 

100

Mention 4 types of E-business

B2C, B2B, G2C, C2C, C2B, B2E, G2G

200

What is the 2 types of knowledge? Explain the difference. 

Tacit and Explicit knowledge. 

200

What is the 3 enterprise processes in the EPM (enterprise process model)

Core, Enabling and Governing.

200

Explain what ERP, CRM and SCM stands for and give an example what each system can improve in a company. 

ERP - Enterprise resource planning 

CRM - Customer relationship management

SCM - Supply chain Management

200

Mention the 6 components in the swimlane and which figures they all have.

Start, Actors, Activities, Flow, Decision, End.

200

Mention 4 enterprise systems

ERP, CRM, SCM, BI, SAP. 

300

What is E-commerce?

Electronic commerce (E-Commerce) is an electronic means to conduct business transactions, including the Internet, EDI (electronic data interchange), or private networks.

300

Mention the 3 parts of the project management triangle and explain them. 

Cost

Time

Quality

300

Explain the difference between EPM and the swimlane.

The EPM is an map/overview of all the processes in the company, whereas the swimlane only maps 1 process and the internal/external actors which are a part of it. 

300

What is the difference between the internal and external actors? Give examples of both. 

The internal actors are the company itself, for example its departments. External actors are everything outside the company, for example customer, suppliers. 

300

Mention 3 B2C E-business models

Online retailing

Infomediary

Content providers

Exchanges

Online community or social media

E-business infrastructure provider

400

What is brick and clicks? 

Mention and explain the two other business structures too. 

Brick and clicks is physical stores & online E-business. 

Pure play is only online E-business – no physical stores

Brick and mortar is only physical stores (No online E-business)

400

Mention 3 strategic tools for the internal/external analysis of the company.

Porters Value Chain 

Porters 5 forces

SWOT

Porters Matrix

400

Explain a 2-3 advantages and disadvantages of outsourcing

Advantages:
- Access to expertise (does not exist within the company)
- Potential to reduce costs
- Switch from employee as fixed costs to variable costs
- Faster delivery of projects
- Effective ressources administration
- Core value focus
- 24-hour productivity

Disadvantages:
- Lose of internal competences
- Dependence on the supplier (lower bargaining power)
- Suppliers use the organizations missing knowledge
-Lower confidence

400

Explain parallel activities in a swimlane. Give an example. 

When two activities start at the same time but does not mean that they end at the same time. 

Example could be: ordering a sandwich, when the order has been placed - the customer will pay at the same time the order is send to the kitchen (to be prepared). 

400

Explain the 5 steps in strategic planning and mention them in the right order:

Information Systems Assessment

Information Systems Architecture

Information Systems Vision

Strategic business Planning

Strategic Initiatives Identification


Step 1 – Strategic Business Planning – “Know who you are”

Step 2 – Information Systems Assessment – “Know where you start”

Step 3 – Information Systems Vision – “Know where they want to go”

Step 4 – Information Systems Architecture – “Know how you are going to get there”

Step 5 – Strategic initiatives identification – The ultimate goal for IS

500

What is Critical success factors (CSFs)?

They are those few important consideration that must be achieved for the organization to survive and be successful.

500

Mention 3 advantages of the IS strategic planning process

Improved communication.

Improved coordination.

Improved decision making.

Competitive advantage

500

Explain COTS-SOFTWARE and CUSTOM-BULIT SOFTWARE - what are some of the advantages and disadvantages of both?

COTS-SOFTWARE - Buy
Advantages
- Cheaper
- Bigger quality if it is a big system
-Faster

Disadvantages
- Demands fitting of the system
- Demands changing of praksis

CUSTOM-BULIT SOFTWARE – BUILD

500

Is a many-to-many relationship doable? Why? Why not?

When creating an ER-diagram it is not doable but in in general it is. 

500

Explain the steps in the knowledge management process: Retrieve, Capture, Storage, Transfer, Codify, Apply. 

Remember to mention them in the correct order. 

Capture, Codify, Storage, Retrieve, Transfer and Apply.