Before Tutoring
Who can visit a tutor?
Who are all currently enrolled students?
What is ask them directly?
Some students just need their tutors to be this for them (Clue: pom-poms)
What is a cheerleader?
It is this person's responsibility to keep track of tutoring appointments
Who is the tutor?
Name 1 new tutor you met for the first time today on Zoom
(Any new tutor)
If a student is struggling in class, when should they see a tutor?
When is immediately?
What is the first portion of the tutoring cycle?
What is greeting & agenda-setting?
Tutoring cannot guarantee this in any class or on any assignment
What is an A?
Tutors must reach out to this email if they will be late, out sick, etc.
What is the Canton ARC email: cantonarc@massasoit.edu?
You notice someone is "in need" financially, has a food insecurity, is homeless, etc. What should you do?
Speak to ARC Coordinator or refer students to Dean of Students/Basic Needs Office.
What should students bring to their tutoring session?
What is relevant class materials?
I should know this about my students with scheduled appointments
What is their name?
Tutors can help students feel comfortable approaching their professor during _____
What is office hours?
A student shares they are depressed, stressed from school, going through personal hardships and verbalizes self-harm. Who should you go to?
Who is an ARC Coordinator immediately or Campus Police/Security?
When you suspect a student has a learning disability, you should do this?
Be respectful of individual learning differences. If you're having trouble assisting the student, see Coordinator. Do not assume or suggest to the tutee that they may have a learning disability. Possibly connect ADR with student.
Students should have a list of these before they come in for their appointment
What are questions?
Navigate is primarily used by tutors to do two things.
What is check appointments and enter tutor appointment summary reports?
Tutors can help to give their students this, which makes them feel like they can achieve their goals
What is confidence or encouragement?
Tutors can be good members of the Tutoring Center/Learning Commons community by _______ after themselves and their students.
What is tidying/cleaning up?
Reception staff and tutors should be wearing this when greeting students, answering the phone, and working with students in the Canton ARC
What is a smile?
Students can make tutoring appointments through these methods.
What is online, in-person, phone, or email?
I must complete this after my tutor appointment
What is appointment summary report?
______ do a great job referring students to the ARC
Who are professors/instructors/faculty?
If I don't have all the answers, I should do this
What is help model self-advocacy for the student and demonstrate how to find the answers?
If you do not use a time card to swipe in for your shifts, you log-into this Massachusetts state website to submit your timesheets to be approved by your ARC Coordinator
What is SSTA?