HISTORY
SERVICES
Problem Resolution
FUN
Travel Scholarship
100

What year was TVH founded?

1894

100

What department is responsible for providing a menu according to your food preferences and focuses on mealtimes as an enjoyable and important part of your day?

Food and Nutrition Services

100

Who can I request to see if I need assistance with solving a problem or having a concern?

Social worker, Director of Resident Services, Charge Nurse, Nursing Supervisor, or Administration

100

Name the top 2 most requested community outings?

Walmart and Red Lobster

100

When is is my turn to go on a travel scholarship?

Residents are selected based on desired destinations, ability to travel long distances or short, and medically able. If you haven't been before, you are higher on the list!

200

Who is TVH founder?

Mary Tinsley Greenhow

200

What department focuses on providing a clean, tidy, and healthy living environment for you as well as properly caring for your clothing. 

Environmental and Laundry Services

200

What meeting can I attend to casually ask questions or seek information about the facility and its activities?

Administrator's Forum

3:00p last Weds of the month

200

What time is Rec Cafe and what is your favorite flavor creamer?

9:30-11:30a

mine...Peppermint Mocha!

200

What destination is in Florida and is home to Mickey Mouse?

Disney

300

How was our founder injured?

paralyzed from a horseback riding incident

300

What department works with residents to achieve goals of improving, learning, and maintaining skills related to daily living and also helps residents with splinting, mobility training and a wide variety of adaptations and assistive technology?

Occupational Therapy 

300

What group is comprised of 12 elected members who serve as representatives and a voice for all residents in maintaining a high quality of life at TVH. 

Resident Council

2:30p on the first Weds of the month

300

Who are your three Resident Concierge and what is their role?

MF, JB, and AB

Transport to activities, visit on the front porch, and socialize! Also, cover mealtimes in the dining room.

300

What destination is in Virginia but has beautiful views and 7 bedrooms?

Sandbridge Beach

400

This HOME is our 3rd location. Name one of the locations where TVH was formerly located.

Ross Street or Broad/Mulberry Street

400

What department is in charge of the upkeep and repair of this facility, including machines, heating and cooling, electrical systems and grounds?

Maintenance Department

400

What can I attend monthly to learn more about my rights?

Resident Rights In-service 

4:00p on 2nd Tuesday of the month

400

What days are the Beauty Salon open and what can I have done.

Wednesday - cuts and beard trims

Friday - styling

400

I like to ski and snow tube. Where can I go for the day that allows me to try both?

Massanutten or Wintergreen Ski resorts.

500

Our current location on Hampton Street has beautiful views of what park and lakes?

Byrd Park, Shields and Swan Lakes

500

What department works with residents, their families and the staff to ensure a positive adjustment to living at TVH and a continued high quality of life.

Social Work

500

What is a formal grievance?

Read procedure

500

My friend wants to visit TVH? Can they visit anytime and where? Can they stay overnight?

Visitation is open to all residents and anytime. Visitors need to screen at the front desk. We have a guest house available free of charge that can be scheduled through Social Workers.

500

I love sports, especially football. Can I go to a game?

We have opportunities to see the Commanders, Nationals, Flying Squirrels, VCU basketball, and lots more!