True or Flase FlexCall is a long distance packaged offering whereby the customer either pays a monthly fee, or it's part of a bundle package of domestic long distance minutes (1+ and/or 8xx toll free).
What is True
100
The advantages of _______ are its flexibility, security and scalability. tw telecom’s ___________ packages provide flexibility ----- a generic platform that can support both Linux and Windows applications. The solution is scalable ---- in order to meet the changing needs, businesses can move between packages or choose to add on a la carte options for a customized solution. Shared Web Hosting is secure ----- security includes 24/7 network monitoring to ensure continuous service and meet our 99.9% target uptime.
What is Shared Web Hosting
100
This is the latest offering form our Professional Services portfolio and includes the scope of work to extend the demarcation point from the minimum point of entry (MPOE) to the Customer's suite, including the labor and materials to install the actual cabling (inside wiring), terminals, panels, adaptors, media converters as well as splicing and continuity testing.
What is Site Readiness
100
________ enables
real-time, on the fly
bandwidth adjustments
to address fluctuating
traffic demands.
What is Dynamic
Capacity®
100
tw telecom offers what types of telephone numbers depending on the customer's specific needs
What is Individual Telephone Numbers (ITNs), Virtual Telephone Numbers (VTNs), Remote Telephone Numbers (RTNs)
200
This product is designed for enterprises requiring SIP Trunking for one or a few independent locations each having their own IP-PBX and allows customers migrating from a traditional TDM telephony environment to take advantage of SIP's increased functionality and cost savings.
What is SIP Trunking
200
is a turnkey solution that provides installation, configuration, monitoring, management and maintenance of CPE WAN routers associated with a customer’s TWTC IP VPN, Internet or Converged network services
What is Managed Router Service
200
Daily Double
Advanced Technical Support are sold in what Prepaid Blocks
________ provides real-time,
granular visibility of
application traffic and
the ability to adjust
prioritization by specific
application to optimize
performance.
What is Application
Aware Networking
200
People working with people to change the way businesses connect and communicate.
What is Our Vision?
300
Voice T1 includes______________________ MOUs which may apply to 1+ and/or 8xx traffic. In addition, Long distance calls made by customers to other tw telecom on-network locations are free of charge.
What is 6,500 domestic long distance
300
The 7 Customer Benefits of IPVPN
What is Productivity, Scalability, Flexibility, Security, Reliability, Performance, Control
300
Daily Double
The three main AWS services that businesses can use with the direct connect solution are
300
_____ is a “next generation” portfolio that connects customers and providers together to reach Cloud assets, applications, and business partners in a highly scalable, rapid, modular, and private manner.
What is eLynk
300
Closer to the Customer
What is Our Promise
400
Daily Double
tw telecom currently provides voice services in 42 states as well as Washington, D.C. The 8 states in which tw telecom is not currently able to provide any voice services include:
400
CoS ensures priority treatment of traffic throughout the tw telecom network. tw telecom offers 5 classes of service:
What is Realtime, Interactive, Mission Critical, Priority, Best-Effort
400
is a pay-per-use model for enabling available, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, application services
What is Cloud computing
400
_______ is the physical interconnect at the customer Metro Edge.
What is User Network Interface (UNI)
400
Service. We build enduring customer relationships
Integrity. We always demonstrate the highest level of professional behavior.
Flexibility. We are responsive and agile in creating new solutions.
Teamwork. We thrive by working together with a common purpose and goals.
What is Our Values
500
Depending on the location tw telecom may use its own network or partner providers ________ to interconnect to the PSTN. It is important to note that, regardless of the type of interconnection used, the tw telecom VoIP network maintains the call routing and features for ALL voice services.
What is the VOOM Network
500
The _________ and __________ packages define a suite of security features and options that are available to the customer.
What is MSS Business and MSS Premium
500
DDoS Scrubbing service is available to new and existing customers and supports all buildings connected via on or off net to TWTC’s network. DDoS Scrubbing is available with the following TWTC Internet services:
What is Ethernet Internet Service (EIS, Dedicated Internet Service (DIA), Converged Services:
Bundle 1–(Voice + Internet)
Bundle 3–(IPVPN + SIA)
Bundle 4–(IPVPN + SIA + Voice)
500
The UNI also has the attribute of being __________ or ____________.
What is Multiplexed and Transparent
Multiplexed is the ability of the UNI to be associated with one or more EVC’s and is usually associated with the Ethernet service type EVPL.
Transparent is a determination that the UNI can only be associated with a single EVC and is usually associated with the Ethernet service type EPL.