Outreach and Enrollment Process
The first Initial Outreach attempt must occurs within this many days of being queued for outreach
What is seven
ALL MSHCN need what 2 tasks in there journals for follow up?
What is 90 day and 180 day
Trimester reviews must be completed within this many weeks of second and third trimester
What is 2 weeks
The amount of calendar days required between CME closing and new referral submission
What is 30
This event is used to document changes in address, phone and email
What is the address phone or email change event
The number of outreach attempts candidates for Intensive receive before CME can be closed
What is 5
The identified for CM through drop down option on MSHCN referrals
What is state mandated list/MSHCN
If the members only dx is pregnancy this tool is not required for a CMA to complete during enrollment
What is SF
Members with a CME that closed less than 30 days require referral to be documented on this event
What is CM Activity Tracker
This assessment is used to scored and used to determine a member's CM level candidacy
What is the HRQ
The total number of calendar days each member has for outreach to be completed before being out of compliance
What is 14
MSHCN CMEs are placed in Pop Health and saved in what status if member was unable to reach and no assessments are completed
What is "Pending"
This agency partners with us to provide breast feeding support
What is Nest
Once referral is received and document in Dynamo, documentation of referral is also needed in this program
What is QNXT
This event is used to generate a CME and begin the outreach process
What is the referral event
The name of the dashboard used to locate alternate contact numbers from CVS pharmacy database
What is salesforce or engagement dashboard
The grid used to figure out what CMA needs to be assigned to a MSHCN follow up task
What is the Alpha Grid
The maternal age of member in which they would be considered high risk
What is
How many days does CMA team have to contact a member after referral is entered in Dynamo?
What is 7
Two assessments required at the delivery follow up
What is
Post-Partum Questionnaire
Edinburgh Questionnaire
The number of days an AAPCA member's outreach process to be completed
What is five
What does MSHCN stand for
What is Member with Special Health Care Need
The amount of months a member is kept in Pop Health after delivery
What is 12
Urgent referrals must be followed up on in 1 business day. Non urgent referrals must be followed up on within this amount of days
What is 3
Event required to document requests for Krames information
What is a materials request