TYCO
What is the Tyco Address?
8500 Tyco Road, Vienna, VA 22182
Who do you email for trades?
Trade Validations - Approve for Intake
Trade Offers - Push Offer
Payoff Quotes - Lienholder Information
What two things must match to avoid a rege case?
Financing and Registration
Who should create service tickets during delivery?
Tesla Employees
What are the in house terms? and who do you reach out to for finance issues?
Tesla Lease:
36/48 months and 10K,12K, 15K Annual Miles
Tesla Lending:
36,48, 60, 72 months
Starting APR 5.89%
autofinace@tesla.com
Employees apart of the VRS team
Who is:
Dawit
Bruce
Ray
Carlos
David
Edwin
Jimmy
What is required when a customer trades in day of?
Odometer Reading
Take plates off
Signed title (if applicable)
When can you not extend a temporary tag?
- VA/DC: Once the registration is finalized or it is 30 days past the original sale date
-MD: Once the registration is submitted
What is the first line of defense regarding minor scratches on vehicle?
VRS Team - Buffing in house
What document is required for USAA Lending?
Dealer Funding Request Form
DMV Specialist at Tyco
Who is Jazmine J. and Faran A.?
What is required to process trade?
Payoff Information (If Applicable)
All Registrants DL Photos
Clear Accurate Trade photos
Where are registration cases created?
CMT - DOCGEN - Exception
What is always?
Where do you update customer in house finance terms?
FinOps
Best delivery team in the region
Where are Trade Documents sent?
Remarketing -
3200 Ogden Ave, Lisle IL 60532
What is required for Diplomatic Registration?
Diplomatic ID Card
Letter from the OFM
What is always added to service appointments we create
What is detailed description and photos?
When should checks be scanned and mailed out?
Everyday
What Leases do we NOT accept?
Ford/Lincoln
Nissan/Infiniti
Honda/Acura
Volvo/Polestar
GM Financial/Chevrolet/Buick/Cadillac
Southeast Toyota/World Omni Financial
BMW/MINI Financial Services
What items are required for FL Military Registration?
- FL DL
- VIN Specific Insurance for stationed state
- Military Packet
- LES
- Orders
The best person to connect with about pre delivery service and where to check the ETC of the service visit
Who is Michael and SCA ETC?
What sections must be completed on a Navy Federal and Pentagon Federal checks?
Customer Name
Tesla
Loan Amount in # and words
Signature and Date on Front/Back