Communication
This communication style uses a calm tone, open-ended questions, and supportive wording.
What is patient-centered communication?
This method has the patient repeat information back to ensure they understood it.
What is the teach-back method?
This is what providers must avoid when speaking to patients with low health literacy.
What is medical jargon?
This goal-setting strategy makes lifestyle changes easier for newly diagnosed patients.
What is setting small, realistic goals?
This daily behavior improves when communication is clear and supportive.
What is medication adherence?
This major provider mistake during diabetes diagnosis creates challenges for patient self-care.
What is lack of education during the initial diagnosis?
This is what the provider should do when a patient doesn’t understand their A1C level.
What is explain it in simple terms?
This real-life issue limits how much time providers have for deep communication.
What are short appointment times?
This emotional action by providers during diagnosis leads to better patient outcomes.
What is showing empathy?
This becomes easier for patients when they feel listened to and emotionally safe.
What is sharing concerns?
This method allows the patient to talk fully while the provider listens without interruption.
What is empathic listening?
This type of question helps providers explore patient struggles in more detail.
What are open-ended questions?
This cultural factor can make diabetes diet education more challenging for patients.
What are traditional foods high in carbohydrates?
This follow-up method allows providers to stay connected between visits.
What is using apps or patient portals for ongoing messaging?
This teamwork-related aspect improves when communication among healthcare staff is strong.
What is care coordination?
This decision-making approach includes the patient in choosing their goals and treatment plan.
What is shared decision-making?
This technology tool allows patients to message providers, view labs, and access health info.
What is a patient portal?
This access issue prevents many patients from fully using apps or portals.
What is limited phone or internet access?
This is what providers should do if a patient struggles with lifestyle changes instead of blaming them.
What is collaborate to adjust the plan?
This pair of patient habits improves when communication leads to better understanding.
What are self-care and follow-through?
This is the reason why clear communication is especially important in chronic illnesses like diabetes.
What is preventing life-threatening mismanagement?
This counseling technique helps guide patients toward behavior change through collaboration.
What is motivational interviewing?
This emotional reaction is common when patients learn they may need insulin.
What is fear or anxiety?
This important skill should be continuously improved by providers to support diabetic patients.
What are communication skills?
This is the reason poor communication can become life-threatening for diabetic patients.
What is increased risk of complications?