Website
Popeye & Friends
BONUS
Apps & Programs
100
Customers add items to this before entering their payment details
SHOPPING CART
- https://www.tyroola.com.au/cart/
100
The main system used by us, to record orders, products, fitting partners, pricing, suppliers and much more!
POPEYE
100
The final step/page in a transaction where a customer enters payment and shipping details to complete a purchase.
100
The communication app that all Tyrooligans use to chat in real time.
DISCORD
200
This is the main entry point of a website, often giving users their first impression
200
What is the nickname we call our customer website?
200
Name the Customer relationship management tool that our Customer Service team uses to communicate via email, phone, social media and chat.
FRESHDESK
300
After clicking on a tyre, customers land on this page to decide if they want to buy.
This is where you’ll find product images and details, ratings and reviews, prices and the ‘Add to Cart’ button.
PRODUCT DETAILS PAGE (PDP)
- https://www.tyroola.com.au/kumho-ecsta-ps71-xl-fsl-24540r17-95y-ty5cda269c43.html
300
The name of the ID that is assigned to each product we add to our system.
Every product has a unique one. It always starts with TY and is a combination of letters and numbers.
You see this ID in many places, including on our website, and within our ordering system.
SPINACH ID
- TY65D4994376
300
Michelin provided training platform.
Keeps us up to date on mandatory trainings, and provides added additional learnings for making us better at our roles.
MYWORKDAY/INTOUCH
400
This page displays multiple products at once, often organised by category, filters, or search results.
This is where you can sort by price, brand, or popularity to narrow down your options.
PRODUCT LISTING PAGE or CATALOGUE (PLP)
- https://www.tyroola.com.au/tyre/245-40-r17/nsw/
400
What system/program places orders in our suppliers portal without us having to lift a finger?
This tricky little system accesses the supplier portal, searches for the product, adds it to the cart, types in all our customers details, including order number and shipping information, and then adds the SUPPLIER order number into the order for it to proceed.
PAPPY
400
Who generates order numbers?
This guy knows all order number in all stores!
AU, NZ, NRMA, SCA!
WIMPY
500
Visitors arrive on this page after clicking an ad, email link, or promotion.
Unlike a homepage, this page minimises distractions to drive conversions.
500
Amongst other things, this tough guy working alongside his long time cartoon enemy, but Tyroola friend, Popeye
- authorises and captures the payment
- Finds the best supplier based on product price & shipping costs
- Books the best available shipping
- Communicates with the customer, supplier and the fitter via email and text sending the order information, shipping and fitting details and customer invoice.
BRUTUS