Training and Development
What is training?
Training is seen as a process of improving the knowledge and skills of employees
What is on the job training?
This is where employees learn while they are performing the job.
What is off-the-job training?
Employees are trained AWAY from the IMMEDIATE workplace
What is the main difference between training and development?
Time Frame
True or False: Induction training is mainly for long-serving employees to update their skills.
False (It is used to introduce new employees to the firm.)
Why is training important?
Firms that want to remain competitive in a constantly changing environment have to improve the skill level of their employees.
List the types of on the job training
Job rotation
Apprenticeship
Coaching
Mentoring
Where can be considered an off-the-job training?
Within the firm‘s premises or at the educational facility.
___________ focuses on the future jobs in the organization
Development
True or False: Off-the-job training usually takes place at the employee’s work desk.
False (It takes place away from the immediate workplace.)
Is training primarily effective or ineffective?
both
Two (2) advantages of on the job training
Usually cost effective
Employees are working while learning
Less productive time is lost than with external training.
List some advantages of off-the-job training
- Wider variety of skills and qualifications
-Trainers may have specialist training
- Employees become exposed new, more current information
-More organized and systematic
Training focuses on ___________ that the employee is currently doing
Present situation and the job
True or False: Coaching and mentoring are examples of on-the-job training.
→ True
What are the main types of training?
1. Induction
2. Basic skills training
3. Refresher training
4. Management trainee programme
Three (3) disadvantages of on the job training
The quality of training might be compromised since it is dependent on the person giving the instruction
Bad habits might be passed on
Production may be disrupted during training.
Disadvantages (3) of off-the-job training
-More costly
-Loss of productive time while workers are being trained externally
-Firm may lose workers to other firms after they are trained
-Firms may still have to do supplementary training.
What is the aim of training of training employees?
To enhance specific skills and abilities of the improve in order to improve performance :
True or False: Off-the-job training is typically less expensive than on-the-job training.
False (It is usually more costly.)
Give two purposes of training
1. Preparation of employees for their job
2. Helping existing employees to hone their skills and ability
3. Fostering adaptation to new technology and innovation
4. Improving efficiency through increased productivity
5. For promotion.
Explain/define 2 of the types of on the job training
Job rotation – as was discussed in earlier chapters, this involves a lateral transfer of employees to enable them to work in and learn about other job responsibilities in the organisation
Apprenticeship – this is where new employees understudy more experienced employees in an attempt to learn about the task being performed
Coaching – trainees are guided by a coach who will give the necessary instructions to carry out a job or use a machine or equipment
Mentoring – a trainee is paired with an experienced worker who acts as an adviser for the trainee while he/ she carries out the job.
Give 3 examples of off-the-job training
-Lectures
-Audio Visual
-Simulation
-E-learning and distance learning
What is the purpose of developing employee?
To help them prepare for the future where these skills and benefits that are needed.
True or False: Development focuses on preparing employees for their current job.
False (Development focuses on future jobs.)