U3 AOS1
U3 AOS2
U3 AOS3
U4 AOS1
U4 AOS2
100

A type of business that is run by one individual owner, under their own name or a registered business name.

What is a Sole Trader?

100

Occurs when a person’s job is no longer required and ceases to exist, usually due to technology changes, a business decision to downsize, or a business merger/acquisition.

What is redundancy

100

Refer to the end result of a business’ transformation process – the final good or service that is delivered to the consumer.

What are Outputs?

100

refers to the alteration of behaviours, policies and practises of a business

What is business change?

100

The ability to influence and motivate individuals to achieve business objectives

What is Leadership?

200

This management style leaves employees in control of key decisions

What is Lassiez-Faire?

200

Refers to the effective management of the formal relationship between employers and employees

What is Human Resource Management?

200

This type of business's products are intangible (cannot be stored), they are reliant on human labour, have a high level of customer involvement, production and consumption are often simultaneous. 

What is a service business?

200

The use of driving and restraining forces to analyse the resistance to business change

What is Lewin's Force Field Analysis Theory?

200

A management strerategy to seek new business opportunities; new product or service. Often used in Porter's Differentiation strategy

What is Innovation?

300

The values and beliefs that are actively displayed by the people in the business

e.g clothing, behaviour

What is Real Corporate Culture?

300

This motivational theory follows intrinsic and extrinsic needs, and is often displayed in a pyramid

What is Maslow's Hierarchy of Needs?

300

This technology refers to the use of computer programs to prepare product designs, which can then be reviewed, evaluated and modified without the need for a physical prototype being built

What is Computer-aided Design (CAD)?

300
A business changes to take advantage of a gap in the market

What is proactive change?

300

A principle of Senge's Learning Organisation that reflects upon, constantly improves, and challenges deeply ingrained internal assumptions and pictures of the world. Hickey constantly mentioned this principle during Moneyball

What are Mental Models?

400

Involves the passing of authority down to subordinates to perform tasks or make decisions.

What is delegation?

400

The four principles of Lawrence and Nohria's Four Drive Theory

What are Acquire, Bond, Comprehend and Defend?

400

Contains Pull, One-piece flow, TAKT and Zero Defects as principles to reduce waste

What is Lean Management?

400

Significant changes that are often impact the whole business

Whhat is transformational change?

400

This step is to allow the business to adapt to change, support employees, and ensure the business does not revert back to old ways. 

What is refreeze? (Lewin's Three-Step Change Model)

500

Sets out the actions that a business takes in order to achieve specific objectives

What is business strategy?

500

A non-financial motivational strategy that gives opportunities to be promoted to positions that include new (or more) experiences, responsibility or authority within the business

What is career advancement?

500

A Japanese word used to identify areas of improvement on a continuous basis

What is KAIZEN?

500

A KPI of how safe the business is for employees, customers and other stakeholders measured by how many OH&S incidents have occurred

What is number of workplace accidents?

500

Some examples may be hiring select employees from all backgrounds, selection of uniform, and selection of a management style, all of which reflects the business's environment and aims

What are examples of developing real corporate culture?