This must be visible above your waist so that patients, families, and staff can identify you.
What is your identification badge?
The number one way to prevent the spread of infection.
What is hand hygiene?
Your patient's condition is deteriorating and you need to call the Rapid Response Team. What extension do you call?
What is 1515?
The first component of the customer service tool used to communicate with patients.
What is acknowledge?
This is an assistive device available to assist with lateral transfers.
What is a Pocketslider or Slideboard?
A privacy rule that gives patients control over the use of their health information, as well as defines boundaries for the use/disclosure of health records.
What is HIPAA or Health Insurance Portability and Accountability Act?
The overall term for gloves, masks, gowns, and face shields.
What is personal protective equipment or PPE?
Medical Alert, Code Blue, room 654 repeated 3 times, is an example of what?
What is announcement of Code Blue using plain language?
Name two areas in which nurses and patients may encounter cultural differences.
What are diet, pain management, modesty, and language, religion?
These are two approved patient identifiers that must be used when providing any aspects of care to patients.
What are name and date of birth?
A type of environment that empowers staff to be professional, transparent, effective, and accountable.
What is Healthy Work Environment?
You are caring for a patient with profuse diarrhea. Microbiology reports to you that the patient is now positive for Clostridium difficile. You will initiate this type of precaution.
What is contact?
The six elements in the acronym used to determine stroke symptoms.
What is balance, eyes, facial drooping, arm weakness, slurred speech, and time (BEFAST)?
Name one of three behaviors a culturally competent nurse exhibit.
What is cultural awareness, respect, or self-awareness of bias?
You are caring for a person of size who is requesting a larger-sized gown. Name the type of sensitive language you would use.
What is supportive or dignified language?
Where the policy that governs Mercy's social media policy is located.
What is Policy Tech?
Type of wipe used to wash equipment in between non-infectious patients.
What are purple-top wipes or Sani wipes?
These are the elements AIDET.
What is Acknowledge, Introduce, Duration, Explain and Thank.
These are three types of interpreter services available at Mercy.
What are an approved in-person interpreter, telephonic, and video remote interpreting?
An acronym used for diabetic patients that means before a meal and at bedtime.
What is AC/HS?
An important infection prevention topic, mentioned in Mercy's appearance policy, causes bacteria to grow on fingernails.
What are artificial nails coverings?
Type of isolation precaution you would use when caring for a patient who is positive for Tuberculosis.
What is Airborne Precautions?
These are the elements of R.A.C.E. regarding fire safety.
What are Rescue, Alarm, Contain, Extinguish?
This is a form/system that communicates/reports safety events.
What is the S.A.F.E report?
Mrs. Berry’s ambulation activity occurred at 7:15 pm. What time do you chart it in EPIC?
What is 1915.